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Reconciliation Action Plan

Australian Unity’s journey towards a more reconciled nation


Australian Unity is proud of its diverse and inclusive workforce, and is committed to growing its engagement with Aboriginal and Torres Strait Islander peoples and communities through employment opportunities across our organisation.

Australian Unity employs more than 250 people from Aboriginal and/or Torres Strait Islander descent, and actively supports learning and development opportunities of our up-coming organisational and community leaders.

To further support our diverse workforce to better engage Aboriginal and Torres Strait Islander peoples, customers and communities, Australian Unity supports cultural awareness and competency training for all staff and managers.


Australian Unity is a member of Supply Nation and is actively engaging Aboriginal and Torres Strait Islander businesses and suppliers to provide products and services to our growing business.

Australian Unity has increased its spend with Aboriginal and Torres Strait Islander businesses by more than 40% since launching its Reconciliation Action Plan, and will continue its ambitious procurement strategy to increase spend to over $1million by 2020.

Australian Unity’s procurement targets are underpinned by the principle of economic development. This principle informs our continued engagement with Aboriginal and Torres Strait Islander business owners to further develop their business and operational capabilities to continue to grow their community impact.

Australian Unity has a diverse range of products and services that enable people to thrive across health, wealth and living. Australian Unity is committed to engage Aboriginal and Torres Strait Islander peoples, customers and communities with accessible products and services that better meet their needs and reflects their communities.

Through the Australian Unity framework of ‘learn and grow’ it is committed to ongoing community consultation, co-design and reporting across its product and services. This process supports our business to better engage customers, and for customers to inform the design and delivery of the products they need.

There are currently products and services being developed that specifically engage and support Aboriginal and Torres Strait Islander customers and communities in the area of Home and Disability Services, Trusts and Estates, Banking and Health Care.

Australian Unity is committed to respectfully recognise the cultures, languages and histories of Australia’s First People, and seeks to celebrate, educate and engage all Australians to deepen understanding and appreciation of Aboriginal and Torres Strait Islander peoples.

Australian Unity is proud of its ongoing support for NAIDOC Week, National Reconciliation Week and other significant days including the National Apology. Through awareness, open and respectful dialogue and immersive experiences, Australian Unity is playing its part in developing informed conversations that promote greater reconciliation.

Australian Unity continues to support the work of Reconciliation Australia, Supply Nation and the Business Council of Australia in shaping the reconciliation agenda of Australia through meaningful consultation and advocacy. In doing so, Australian Unity actively engaging its Aboriginal and Torres Strait Islander workforce to ensure their views, concerns and insights are heard and reflected across the business.

Through the Australian Unity framework of ‘learn and grow’ projects, products and services are better informed by Aboriginal and Torres Strait Islander peoples, customers and employees. Additionally, representation of Aboriginal and Torres Strait Islander peoples on the Reconciliation Steering Committee, and other key product and community advisory committees has better enabled Australian Unity to engage with this community to better meet their needs.

Playing our part

Australian Unity has made good progress in playing its part in providing practical support in supporting reconciliation across its workforce, customers and communities in which it operates.

Australian Unity believes that success isn’t about ticking boxes but rather the strong and respectful relationships that can be forged between communities. Relationships provide a strong foundation to better inform the way Australian Unity engages Aboriginal and Torres Strait Islander peoples, customers, employees and communities to enable them to thrive.

Watch now

Supplier Capability Uplift

Indigenous Marathon Foundation

National Australia Day Breakfast

Cultural Awareness: National Apology 2018

Community Partners

Australian Unity is proud to support Aboriginal and Torres Strait Islander community partners through the Australian Unity Foundation, employee initiatives and ongoing engagement:

For further information about Australian Unity’s Reconciliation Action Plan contact community@australianunity.com.au