Home Care Referrals

Simple fast-tracked referrals. Refer a patient, resident or client to us.

Referral form

Make a referral for home care services

If you support someone who could use some more assistance to maintain their independence, we’re here to help.

Simply make a referral, and our friendly home care team will do the rest.

We accept referrals from any source including doctors, health care professionals, social workers, hospital discharge planners and retirement village managers
We can provide information or make a referral to My Aged Care
We can even keep you across any relevant outcomes

How to refer

Consent

Ensure you gain consent from the person needing support to refer to us

Information gathering

Ensure you have the contact details of the care recipient (or their carer) and a general idea of their needs

Refer

Complete our referral form

Confirmation

You’ll receive a confirmation email verifying your referral

What makes Australian Unity different?

When you refer to Australian Unity, you can enjoy peace of mind knowing that we’ll take all the necessary steps to help the person you’re supporting to get the care they need. We can even keep you up to date with where they’re at in the process. Most importantly, you’ll be referring your patient, resident or client to an experienced provider.
We offer:

Real wellbeing support

Our holistic care planning approach—tailored to individual goals—is grounded in more than 20 years of wellbeing research.

A friendly, familiar care team

Our aim is to match our customers with friendly carers who will get to know them well enough to notice the little changes that can make a big difference to their wellbeing.

Careful staff selection

Our care team is carefully selected, screened, and trained to offer the best possible service.

Clear communication

We aim to keep customers informed every step of the way, thanks to SMS appointment reminders and a dedicated care manager, who’ll help them make the most of their support.

Services we offer

Around the home

We’ll help the person needing care keep their home looking just how they like it.

We’ll help with household chores, like:

cleaning
laundry
changing linen

We can even maintain the garden and add slight upgrades like rails and ramps to make daily life that little bit easier.

For the day to day

We can help with daily tasks like:

grocery shopping
visiting friends
preparing meals
showering
dressing

We also offer respite care options.

Health care

With qualified nurses and caring health professionals, we can help manage illness and injuries, and look physical and mental wellbeing.

We provide health services such as:

podiatry
occupational therapy
physiotherapy

Regular check-ins are also available.

Funding

Our services can be funded privately, or via the two main government funding programs for home care services.

Private

Self-funding services can be a great solution for people waiting for government funding, or for those that might not be eligible.

Customers can select from our full menu of services, on a pay-as-you go basis
Services can remain in place for as long as they’re needed
There are no government assessments or waiting periods

Commonwealth Home Support Programme

The services customers can access will be limited to what they’ve been approved to receive by an external (My Aged Care) assessor.

Services remain in place for the short or medium term, or while waiting for other funding to become available.
Services are only partly funded by the government, so customers contribute to the cost of their services, if they can afford to do so.

Home Care Packages

Customers are allocated a pool of funding, based on their approved Home Care Package level.

They’ll have a local service coordinator who will help set up their care plan and ensure it is in line with their goals.
Customers can access to a wider range of services to meet their needs.
They’ll have freedom to choose which services their funds are spent on, depending on their assessed needs and goals.
Reassurance that once their package is allocated, it stays in place.

We're here for you

Refer now

Fill in our online referral form to refer a patient, resident or client for home care services.

Refer now

Email us

Got a question you need answered? Send us an email.

Contact us

Prefer to talk?

Call us on 1300 160 170, Mon-Fri 8am-5pm.

Call 1300 160 170

Home Care Referrals

Simple fast-tracked referrals. Refer a patient, resident or client to us.

Make a referral for home care services

If you support someone who could use some more assistance to maintain their independence, we’re here to help.

Simply make a referral, and our friendly home care team will do the rest.

How to refer

Consent

Information gathering

Refer

Confirmation

What makes Australian Unity different?

Real wellbeing support

A friendly, familiar care team

Careful staff selection

Clear communication

Services we offer

Around the home

For the day to day

Health care

Funding

Our services can be funded privately, or via the two main government funding programs for home care services.

Private

Commonwealth Home Support Programme

Home Care Packages

Related articles

Finding the right home care provider

Ageing independently: where to get support

How to apply for home care

We're here for you

Refer now

Email us

Prefer to talk?

Home Care Referrals

Simple fast-tracked referrals. Refer a patient, resident or client to us.

Make a referral for home care services

If you support someone who could use some more assistance to maintain their independence, we’re here to help. Simply make a referral, and our friendly home care team will do the rest.

How to refer

Consent

Information gathering

Refer

Confirmation

What makes Australian Unity different?

Real wellbeing support

A friendly, familiar care team

Careful staff selection

Clear communication

Services we offer

Around the home

For the day to day

Health care

Funding

Our services can be funded privately, or via the two main government funding programs for home care services.

Private

Commonwealth Home Support Programme

Home Care Packages

Related articles

Finding the right home care provider

Ageing independently: where to get support

How to apply for home care

We're here for you

Refer now

Email us

Prefer to talk?

If you support someone who could use some more assistance to maintain their independence, we’re here to help.

Simply make a referral, and our friendly home care team will do the rest.