We understand that life doesn’t always go to plan, and life changes can make loan or credit card repayments a struggle. Don’t worry, if you’re an Australian Unity Bank customer experiencing financial difficulty, we have a number of support options available to you.
Different life moments can cause financial difficulty, here are a few:
Every situation is unique, so the type of help provided will be tailored to your specific circumstances. Financial assistance is typically available for Australian Unity Bank home loans, credit cards and personal loans. Depending on the situation, we might:
It’s important to contact us as soon as your circumstances change, even if it’s only in the short term.
Please ensure you have the following information available:
Whether it’s understanding terminology, you’re looking to apply or you have a question
about your account we can help you with all your banking questions.
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