Private Health Insurance forms and brochures

Making a claim

Claim money back on your health insurance, and provide details about the bank account you would like to have your claim benefits paid in to.

Read more

Managing your membership

Make sure you receive all of the health insurance discounts and the rebate you’re entitled to, and keep your membership details up to date.

Read more

About your level of cover

Get information about what is and isn’t included under your level of cover, including exclusions, waiting periods, restrictions and limits that may apply.

Read more

About health care in Australia

Useful information from the Australian Government about private health insurance including waiting periods and pre-existing conditions.

Read more

Making a claim

Claim money back on your health insurance, and provide details about the bank account you would like to have your claim benefits paid in to.

Other claim forms
Provide additional details

Our claims team may ask you to include one or both of these forms with your claim:

  • Medical authority
    Ask your doctor to complete this form if you are being referred for further tests or might require hospitalisation and if you’re within the first 12 months of joining Australian Unity or upgrading your cover
  • Accident report
    Ask your doctor to complete this form if you’re receiving treatment that may be related to an accident, for example joint replacements, arthroscopies or hernia procedures
Need help claiming?

You can find out more about how to claim here, or by calling us on 13 29 39.

Managing your membership

You can find online versions of many of these forms by logging in to your account.

Don’t pay more than you need to

Make sure you receive all of the health insurance discounts and rebate you’re entitled to.

Australian Government rebate on private health insurance

You might be eligible to receive a rebate from the government to help cover the cost of your health insurance

Transfer certificate request

If you’re switching from another health fund, make sure you pay the correct level of Lifetime Health Cover loading and that you don’t have to re-serve any waiting periods you’ve already completed

Direct debit request

Receive up to a 4% discount on your health insurance by arranging automatic payment from a nominated bank, building society or credit card account

Authorise someone else to act on your behalf
  • Delegated authority
    Complete this form to give Australian Unity permission to speak to another person about your membership on your behalf

Keep your membership up to date

Our claims team may ask you to include one or both of these forms with your claim:


About health care in Australia

Useful information from the Australian Government about private health insurance: