Private Health Insurance forms and brochures

Making a claim

Claim money back on your health insurance, and provide details about the bank account you would like to have your claim benefits paid in to.

• Nominate your bank account
  Make sure you do this one so that we know where to deposit your claim benefits
• Claim on extras, ambulance and hospital
  You can also claim on many extras by logging in to your account or downloading the claims app

Other claim forms

• Claim on preventative health services
  Use this form if your cover includes personal health coaching, doctor health check, weight loss service, quit smoking programs, or step into life
• Two-way Medicare claim form
  Use this form to claim medical expenses back for procedures that are covered by both Medicare and Australian Unity

Provide additional details

Our claims team may ask you to include one or both of these forms with your claim:

• Medical authority
  Complete this form if you are being referred for further tests or might require hospitalisation and if you’re within the first 12 months of joining Australian Unity or upgrading your cover
• Accident report
  Complete this form if you’re receiving treatment that may be related to an accident, for example joint replacements, arthroscopies or hernia procedures

Need help claiming?

You can find out more about how to claim here, or by calling us on 13 29 39.

About your cover

Find out important information about your cover including terms and conditions, what things you’re covered for, how much you can claim, details about any exclusions and restrictions, and what waiting periods apply.

Australian Unity membership