Paying for your health insurance

Your health insurance needs to be paid in advance at all times and can be paid up to a maximum of 12 months in advance from the day of the payment. There are two ways you can pay your premiums:

DIRECT DEBIT

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ACCOUNT NOTICE

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Paying by direct debit

Save time and never worry about missing a payment. You’ll even receive a 4% discount on your premiums. (This discount does not apply to Overseas Visitors Cover and is not in addition to any other discount you receive).

Setting up a direct debit is easy using any of the options below:

Australian Unity Health App

Set-up a direct debit from your mobile phone

Online Member Services

Log in to your account and make the changes online

Over the phone

Call 13 29 39 to set-up a direct debit.
Monday - Friday 8.30am to 8.00pm AEDT

Paying by account notice

If you don’t set-up a direct debit you will receive a bill for your premiums each quarter, half year or year (depending on your selected payment frequency). You can receive up to a 2% discount on your premiums when you pay half yearly, and up to a 4% discount when you pay yearly. (This discount does not apply to Overseas Visitors Cover and is not in addition to any other discount you receive).

You can make a payment in the following ways:

Australian Unity Health App

Make a payment from your mobile phone

Online Member Services

Log in to your account and make a payment online

BPAY

Biller code: 49064
Biller Reference: as shown on your account notice

Over the phone

Call 1800 008 622 to make a payment over the phone (24x7)