COVID-19: Keeping staff and patients well

Dental: We’re open for business.

The health and wellbeing of our customers and team members at Australian Unity is at the centre of everything we do. As the novel coronavirus (COVID-19) public health situation has continued to evolve, we have monitored the situation closely to ensure our business is operating in accordance to the advice issued by the Australian Government Department of Health ( and the Australian Dental Association.

It has recently been announced that dental restrictions have eased from level two to level one. This means that more patients can receive dental treatments including general examinations, cleaning and fillings as well as urgent dental treatments

What Australian Unity dental clinics are doing

Our dentists and dental support staff already work according to very high infection control standards, so they can certainly adhere to the current level one restrictions. In addition to those high standards, we’ve introduced the following precautionary measures to ensure you can visit us with confidence:

  • Hand sanitiser has been placed in our waiting area and all treatment rooms and is encouraged to be used by all upon entering and leaving the clinic
  • In addition to our daily cleaning routine, we are more frequently cleaning ‘high touch’ items, including EFTPOS machines, phones and keyboards
  • Our treatment rooms are being cleaned even more thoroughly after each patient.

How you can support us

We ask that you call us to reschedule your dental appointment if:

  • You have returned from overseas or a cruise ship in the last 14 days,
  • You have been diagnosed with COVID-19 in the last 14 days or are awaiting test results for COVID-19,
  • You have been asked to self-isolate by your GP, treating medical practitioner or public health authorities,
  • You have been in contact with or live with someone who has been diagnosed with COVID-19 in the last 14 days, or who is awaiting test results for COVID-19, or
  • You are feeling unwell or currently experiencing any cold or flu-like symptoms (for example, fever (high temperature), cough, sore throat, fatigue or shortness of breath).

Our dental clinics currently remain open and we would welcome your visit. Thank you for your continued support, and please contact our team if you have any questions.