Underpinning our home care services are three guiding principles
From the support you receive to the team member we match you with, everything we do is tailored to suit you.
We are here to help you remain independent and live your best life, whenever and however it suits you.
Our services are designed to suit your schedule and ensure you always have access to flexible and reliable support.
Matching you with the most suited member of our team is our highest priority
We understand that inviting an unfamiliar person into your home can be confronting,
so we work with you to match the right member of our team to your needs.
Our staff are carefully selected to ensure that each has the relevant experience and qualifications
and that they satisfy our rigorous reference and police checks. All of our team members are committed
to providing the highest quality of service you would expect from Australian Unity. We want you to feel
comfortable knowing you will have friendly, reliable and trusted assistance.
Proud to continue the great work of the Home Care Service of NSW
In 2016, we welcomed more than 4,000 new staff and 50,000 home and disability services clients to Australian Unity, as part of the transfer of Home Care Service of NSW.
The transfer means that Australian Unity is now one of the nation’s largest providers of home care services.
As a member-owned organisation, with significant experience in delivering home care services, aged care and retirement living, Australian Unity is well-positioned to continue the work of Home Care Service of NSW, offering clients the best support possible.
If you live in New South Wales and are looking for home care or disability services, Australian Unity can support you.
Your funding options
Depending on your needs and circumstances, there are a number of ways to pay for your home care services. Government funding may be available if you meet the eligibility criteria, otherwise you can pay privately for any of our services at any time.
Find out more about funding options such as the Home Care Package Program and Commonwealth Home Support Program and who is eligible.