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Are you receiving care at home?

We get to know you so well we can spot subtle signs when you might
need a little extra help. It's the little things that make a big difference

It’s the little things that make us different.

Do you receive home care services? With Australian Unity, you see friendly faces. We get to know you, so well we can spot subtle signs when you might need a little extra help. With Australian Unity you can expect:

  • a dedicated care manager who will be a single point of contact to co-ordinate your needs.
  • A personalised care plan tailored to your goals and needs. We’re there with you as your needs change.
  • to get the most out of your Home Care Package funding, with no entry, exit or Basic Daily Fees.
  • outstanding local home care and health professionals, chosen for their compassion and commitment to delivering a professional, gold standard service.
  • innovative services. We’re constantly thinking of new ways to help improve our clients mental and physical wellbeing, from online social clubs to exercise lessons.
  • a local branch network, which helps to nurture a strong and compassionate team ethos.
  • quality care. We have robust procedures and a central quality team to ensure that all aspects of our service meet the highest standards
  • We’ve been helping Australians stay happy and healthy for more than 180 years.
  • Established in 1840, we were Australia’s first member-owned wellbeing company. This gives us the freedom to invest money back into the services, products and smart-solutions that matter. We believe a member-based mutual organisation is the best way to look after your interests and those of the broader community. We operate with commercial principles and with a strong social purpose to create community value. Our products and services are designed to provide peace of mind and support for members and customers at important times in their lives.

Talk to our friendly home care team

We’re here to explain how our home care services could support you, guide you through home care funding, and answer any questions you have.

Call 1300 160 170 Enquire now

Our range of Home Care Services

View our broad range of services developed to support your continued independence at home and in your community.

COVID-19: You’re in safe hands

At Australian Unity, our biggest priority is the health, safety and wellbeing of our customers and our people who care for them. You can rest assured that we are actively monitoring the current situation with COVID-19 and acting on all appropriate advice from government, supported by our Chief Medical Advisor.

Here are some of the precautions we’re taking:

  • Ensuring all new customers experience a COVID-safe sign-up experience by adapting our on-boarding procedures based on COVID-19 risk in your local area. In locations where risk is rising or high we’ll minimise face to face contact as we complete wellbeing plans, safety checks and on-boarding documentation and ensure our team members wear appropriate PPE aimed at keeping you and your loved ones safe
  • Announcing that all Australian Unity frontline employees, including our Home Care Workers, are required to have their COVID-19 vaccinations by no later than 31 December 2021 to perform their roles. You can read more about that announcement here
  • Asking a series of screening questions before every appointment to determine whether services can proceed safely
  • Providing additional training about personal protective equipment, infection control and hand hygiene for all customer facing team members
  • Equipping our care workers with all the necessary personal protective equipment, including aprons, gloves, masks and goggles and rapidly updating our practices if government advice changes
  • Mandating that team members practice social distancing and do not come to work or visit customers if they are unwell, have flu-like symptoms (such as fever, cough, sore throat and shortness of breath) or have had close contact with someone who has been confirmed as having COVID-19 or who is currently being tested for COVID-19
  • Introducing special leave arrangements to support our people when needed, as well as additional resources to support their health and emotional wellbeing.

You’re in safe hands with Australian Unity’s home care services.
You can read more detail about how Australian Unity is responding to COVID-19 here.

Home Care Services available in your area: 

Enter your suburb or postcode to find which Home Care services are available in your area. To find out more about the availability of specific services, please phone 1300 160 170

Download the Home Care
Services brochure

Are you eligible to receive funding

Contact us to find out about our services and how you might be able to fund them
Find out more

Video :
Maggie's Story

To make it easy to understand what kind of services your Home Care Package could fund, we’ve put together this short animation.

About us More About Australian Unity

We've been supporting the wellbeing of Australians since 1840.

We invest in the products and services that matter most to our members, customers and the community.

Support you can trust. Our friendly and experienced team are dedicated to ensuring you receive high quality care.

We’ll work with you to give you the support you want, when and how you need it.

Our passionate and friendly team

Our local and friendly team are there for you

They are dedicated to ensuring you receive the quality of care you require.

Our Care Workers have gone through our reference and police checks and completed training prior to starting work with you. Our team are passionate about providing exceptional care and will be consistently reliable, punctual and professional.

Do you share our passion for care?

Enjoy a rewarding career where you will feel valued every day and feel like you have made a difference.

Join our team of Care Workers today and help us to support others live a more fulfilling and rewarding life.

See how else we might be able to assist you

Aboriginal Home Care Service

Australian Unity's Aboriginal Home Care service provides culturally appropriate home care services to Aboriginal and Torres Strait Islander people throughout New South Wales.

Disability Services

If you are living with a disability, Australian Unity can assist you to achieve your goals and do more of the things you enjoy.

Aged Care and Residential Accomodation

Whether you're looking for a vibrant community in which to live or the extra dedicated care you need, our residential communities and aged care facilities will give you a place to call home.

Contact us to discuss

Prefer to call us?

Call our friendly team to find out more. We're here 8AM - 8PM everyday

Call 1300 160 170
Enquire online

Complete the Health Services online enquiry form and we'll call you back

Contact us online
Prefer to talk? Phone us
for a discussion.
We will respond within 48 hours.
Receive answers to frequently asked questions.