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Stay living in your own home for longer

We’re here for you

We’ve been helping Australians stay happy and healthy for more than 175 years

We’re a mutual company, which means we are member-owned with our profits going back to our members rather than shareholders.

Support you can trust. Our friendly and experienced team are dedicated to ensuring you receive high quality care.

We’ll work with you to give you the support you want, when and how you need it.

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Getting started with Home Care Services

We take the time to listen and get to know you. We will then work with you to develop a personalised care plan, tailored to you and what you need and want

Do we offer Home Care Services in your area? 

Enter your suburb or postcode to see if we operate in your area. To find out about the availability of specific services, please phone 1300 160 170

Understand what funding might be available to you

You may be eligible for government funding. If you need services while you are waiting for funding, we can assist you with privately funded support.

We’ll help you throughout your
My Aged Care assessment

Talk to us about how we can support you to apply for funding with My Aged Care. We’ll guide you through the referral and assessment process and support you along the way.

Receive the services you need and want

We will work with you to create a personalised care plan with support services that are tailored for you.

Already have a Home Care Package?

Switch to Australian Unity today to get the support you need from one of Australia’s oldest and most trusted
service providers.

Switch to Australian Unity 

Our services

Our home care services are here to support you to remain living independently in your own home for longer. If your needs change, we will work with you to make sure you get the right level of support.

Home Care Services brochure (175kb PDF) 

Underpinning our home care services are three guiding principles

Individuality

From the support you receive to the team member we match you with, everything we do is tailored to suit you.

Independence

We are here to help you remain independent and live your best life, whenever and however it suits you.

Flexibility

Our services are designed to suit your schedule and ensure you always have access to flexible and reliable support.

Matching you with the most suited member of our team is our highest priority

We understand that inviting an unfamiliar person into your home can be confronting, so we work with you to match the right member of our team to your needs. Our staff are carefully selected to ensure that each has the relevant experience and qualifications and that they satisfy our rigorous reference and police checks. All of our team members are committed to providing the highest quality of service you would expect from Australian Unity. We want you to feel comfortable knowing you will have  friendly, reliable and trusted assistance.

Contact us for more information

Proud to continue the great work of the Home Care Service of NSW

In 2016, we welcomed more than 4,000 new staff and 50,000 home and disability services clients to Australian Unity, as part of the transfer of Home Care Service of NSW.

The transfer means that Australian Unity is now one of the nation’s largest providers of home care services.

As a member-owned organisation, with significant experience in delivering home care services, aged care and retirement living, Australian Unity is well-positioned to continue the work of Home Care Service of NSW, offering clients the best support possible.

If you live in New South Wales and are looking for home care or disability services, Australian Unity can support you.

Home Care carer

Your funding options

Depending on your needs and circumstances, there are a number of ways to pay for your home care services. Government funding may be available if you meet the eligibility criteria, otherwise you can pay privately for any of our services at any time.

Government funding

Find out more about funding options such as the Home Care Package Program and Commonwealth Home Support Program and who is eligible.

Learn more about Government funding

Compare all funding options

Private funding options

Find out about our pay-per-service offering.


Purchase services now

Contact our local branches

If you’re an existing client, you can contact your local Australian Unity branch for any enquiries regarding your services.

Or visit our Home & Disability Services Hubs to speak to our staff in-person.

Visit our Home & Disability Services Hubs
Prefer to talk? Phone us
for a discussion.
We will respond within 48 hours.
Receive answers to frequently asked questions.