Mindstep

In any given year, around one million Australians will suffer from depression, while over two million will experience anxiety (Australian Bureau of Statistics, 2008). If you or someone you love has experienced these conditions, you're likely to understand how they can affect everyday life.

MindStep supports you to manage your depression and anxiety on your own terms and in the privacy of your own home. Delivered through our partner, Remedy Healthcare, MindStep aims to improve post-hospital care and to help empower patients, giving you the tools for ongoing self-management and to help improve your quality of life.


How does Mindstep work?

Designed to help you adjust to life’s challenges, MindStep offers confidential and individually-tailored support to complement the usual care you receive from your GP, psychologist or psychiatrist.

You will initially speak to one of our trained team to determine the most clinically suitable program for your needs.

You will either work with a trained health coach over the phone at a time that suits you, or you will be enrolled in a coach supported online cognitive behavioural therapy (CBT) program. Either program can be undertaken in a space where you feel most comfortable.

Whichever program you are enrolled in, your dedicated coach will get to know you personally as you take positive steps towards social and emotional wellbeing.

Centred on an evidence-based CBT model, MindStep uses tried and tested techniques to help you

  • identify and replace unhelpful thoughts and behaviours
  • take steps to conquering your fears
  • manage anxiety in practical, achievable ways
  • overcome feelings of isolation, sadness and low self-esteem

Are you eligible for Mindstep?

To access Mindstep, you need to

  • have Mindstep included as part of your Hospital cover with Australian Unity
  • have held private hospital cover with Australian Unity for at least 12 months
  • have symptoms of anxiety or depression (as determined over the phone by Remedy. No formal referral from your GP or other practitioner is required).

Find out more

To find out more about this program, call 1300 835 301 or contact us online.



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