Contact us
What would you like to contact us about?
Sales enquiry
We'd love to talk about how we can help you
Online enquiry
We will respond to your online enquiry via email within 3 - 5 business days.
Enquire now Phone
Speak to our Private Health Insurance Sales team.
Monday - Friday 8.30am to 8.00pm AET.
(Select option 2, 2)
Call 1300 795 461 Monday - Friday 8.30am to 8.00pm AET.
(Select option 2, 2)
Overseas visitor cover
Speak to our Overseas Visitors Cover team. Monday - Friday 8.30am to 8.00pm AET. Calling from overseas +61 3 8682 7600
(Select option 1)
Call 1300 899 739 (Select option 1)
General enquiry
Any questions about your existing policy
Online enquiry
We will respond to your online enquiry via email within 3-5 business days.
Enquire now Phone
Speak to our Private Health Insurance Service team.
Monday - Friday 8.30am to 8.00pm AET.
(Select option 1)
Call 1300 795 461 Monday - Friday 8.30am to 8.00pm AET.
(Select option 1)
Overseas visitor cover
Speak to our Overseas Visitors Cover team. Monday - Friday 8.30am to 8.00pm AET. Calling from overseas +61 3 8682 7600
(Select option 2)
Call 1300 899 739 (Select option 2)
Online support
Need a hand using the app or online services?
Online enquiry
We will respond to your online enquiry via email within 3-5 business days.
Enquire now Health provider
Find a provider or providers that want to get in touch
Health care providers
Providers that want to get in touch.
Monday - Friday 8.30am to 5.00pm AET.
Call 1800 035 360 Monday - Friday 8.30am to 5.00pm AET.
Feedback
Compliments or complaints, we listen either way
Complaints
We have a process for dealing with complaints to ensure they are heard and resolved in a fair and efficient manner.
Contact us Submit an online enquiry about Private Health Insurance
If you’ve got a question regarding health insurance, simply provide the
details and
we will respond to your query within 3-5 business days.
Learn more about private health insurance
How to get the most out of your private health insurance
Our top tips for making the most of your cover.
Learn more 
Premium changes and peace of mind
As Australia’s first member-owned wellbeing company we’re committed to ensuring that health insurance remains affordable for all Australians.
Learn more