Suspending your Overseas Visitors Cover

Depending on your level of cover, you may be able to suspend your Overseas Visitors Cover under certain conditions and reinstate it later without having to re-serve waiting periods that you’ve already completed.

During the time your cover is suspended, you won’t pay any premiums or be able to claim on hospital or extras services.

Note that the following covers are not eligible for suspension: Healthy Travel, Basic Overseas Visitors Cover and Standard Overseas Visitors Cover. Contact Australian Unity on 13 29 39 if you have any questions about suspending your level of cover.

If you’re travelling overseas

You can suspend your cover for overseas travel if

  • you’ve been an Australian Unity member with an appropriate level of hospital cover for at least three months
  • your membership is paid at least one month in advance of your departure date (if your account is not paid up to date, you can’t apply for suspension)

Your cover can be suspended once every 12 months, for a minimum of one month up to a maximum of 12 months.

Note that Australian Unity must receive your suspension request BEFORE you leave Australia, and that the suspension will apply from your departure date.

How to suspend your cover

Simply complete the Overseas Visitors Cover Suspension form and email it to customerservice@australianunity.com.au or return it to the reply paid address found on the bottom of the form.

Australian Unity must receive the suspension request prior to your departure date and suspensions can’t be backdated.

We’ll send you confirmation once your suspension is approved.

How to reinstate your cover

Your cover will be automatically reinstated on the date you specify on the suspension form.

Once your membership is reinstated, all benefits and waiting periods will resume from where they left off, and you’ll be credited with any payments made in advance of your suspension date.

  • Contact us within one month of returning to Australia to provide us with proof of your arrival date (for example, stamped passport, flight ticket, boarding pass). Even though your cover is reinstated automatically on the date you nominated, we still require confirmation of the date you returned to Australia.
  • Call us on 13 29 39 if you were paying by direct debit before suspending your membership, so that we can arrange to get your direct debit reinstated.

Note that if you don’t provide us with proof of travel within the agreed time limits, you’ll need to re-enrol and serve your original waiting periods.

Important things to know

You’re not covered while your membership is suspended

Australian Unity will not pay for any hospital or extras services during the suspension period.


You can get a 10% discount on travel insurance

As an Australian Unity member, you’re entitled to a 10% discount on travel insurance. You’ll also enjoy the assurance of a 24-hour, world-wide emergency hotline and multi-lingual staff who are experts at dealing with travel issues and emergencies.

Get a quote by calling 1300 130 935.