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Home Services

Tailored support so you can remain independent and spend more time doing the things you enjoy.

Our home services are suitable for people of all ages and abilities who would like to receive extra support to get the most out of life.

Whether you are an older person looking for a helping hand with daily necessities, a retiree wanting to leave the chores to us or a younger person recovering from an operation and in need of temporary assistance, we can customise a support solution just for you.

Through our Aboriginal Home Care service, we are also the largest provider of specialised and culturally appropriate home care services to Aboriginal people in Australia.

For more information, phone us on 1300 160 170 or contact us online.

We offer services in New South Wales, Victoria and some parts of Queensland.

Enter your suburb or postcode to see if we operate in your area. To find out about the availability of specific services, please phone 1300 160 170. 

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Home Services designed for you

Assisted Living

We provide dignified support in the comfort of your own home. This includes assistance with bathing and showering, dressing and undressing, getting in and out of bed, going to the toilet and preparing meals.

Healthy Body & Mind

Our experienced team of healthcare professionals can provide services in your home. This includes support with balance, breathing and respiratory care, falls prevention, foot care, mobility, muscle strengthening, nutrition, rehabilitation and safety.

Home & Community Nursing

Our qualified nurses support your health at home. They can provide a full assessment, referral and care for continence management, managing ongoing illness, managing medications, pain management and wound care.

Out & About

With our flexible community support, you can continue to live life on your terms. You might be interested in meeting new friends, attending an event or taking up a new hobby. We can assist you to do the things you love to do.

My Home, My Garden

We offer routine home and garden maintenance services to keep your home the way you like it. This includes edging and hedging, mowing and pruning, weeding and rubbish removal and basic maintenance jobs around your home.

Home Beautiful

Our in-home services will keep your home as clean and tidy as you like it. We clean throughout the home, dusting, sweeping, vacuuming and mopping. We also offer more intensive spring cleaning services.

Happy Pets

We provide regular, loving care for your furry friend in your home. We offer support with feeding, grooming, walking and cleaning up after your pet and can also oversee a visit to the vet.

Underpinning our home services are three guiding principles


From the support you receive to the team member we match you with, everything we do is tailored to suit you.


We are here to help you remain independent and live your best life, whenever and however it suits you.


Our services are designed to suit your schedule and ensure you always have access to flexible and reliable support.

Matching you with the most suited member of our team is our highest priority

We understand that inviting an unfamiliar person into your home can be confronting, so we work with you to match the right member of our team to your needs. Our staff are carefully selected to ensure that each has the relevant experience and qualifications and that they satisfy our rigorous reference and police checks. All of our team members are committed to providing the highest quality of service you would expect from Australian Unity. We want you to feel comfortable knowing you will have  friendly, reliable and trusted assistance.

Contact us for more information

Proud to continue the traditions of Home Care Service of NSW

In 2016, we welcomed more than 4,000 new staff and 50,000 home and disability services clients to Australian Unity, as part of the transfer of Home Care Service of NSW.

The transfer means that Australian Unity is now one of the nation’s largest providers of home care services.

As a mutual (in other words, a member-owned) organisation, with significant experience in delivering home care services, aged care and retirement living, Australian Unity is well-positioned to continue the work of Home Care Service of NSW, offering clients the best support possible.

If you live in New South Wales and are looking for home care or disability services, Australian Unity can support you.

Home Care carer

Your funding options

Depending on your needs and circumstances, there are a number of ways to pay for your home services. Government funding may be available if you meet the eligibility criteria, otherwise you can pay privately for any of our services at any time.

Government funding

Find out more about your funding options and eligibility.

Learn more about Government funding

Compare all funding options

Disability services funding

Learn more about NDIS funding as well as other state and insurance-funded programs.

Learn more about funding options

Private funding options

Find out about our pay-per-service offering.

Purchase services now

Contact our local branches

If you’re an existing client, you can contact your local Australian Unity branch for any enquiries regarding your services.

Or visit our Home & Disability Services Hubs to speak to our staff in-person.

Visit our Home & Disability Services Hubs
Prefer to talk? Phone us 24/7
for a discussion.
We will respond within 48 hours.
Receive answers to frequently asked questions.