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Disability Services

A world of advice and integrated services to support you in getting the most out of every day 

If you are living with a disability, Australian Unity can assist you to achieve your goals and do more of the things you enjoy. Whether that’s through working with you to develop new skills, re-join the workforce, master everyday tasks or access community connections and key services, the choice is yours.

We’re an experienced provider, with many team members who have been delivering disability services for years through the Home Care Service of NSW, which joined with Australian Unity in 2016. As a mutual company, we’re owned by members rather than shareholders, which means we reinvest our profits into services that directly support our members and customers. 

National Disability Insurance Scheme (NDIS)

The NDIS is the main way people with disability are funded to pay for the support they need. Australian Unity is an approved NDIS provider.
Click here to find out more.

 Enquire about our Disability Services 

We offer services in New South Wales, Victoria and some parts of Queensland.

Enter your suburb or postcode to see if we operate in your area and when the NDIS will roll-out in your community. To find out about the availability of specific services, please phone 1300 160 170.

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We have a range of services that can be tailored to your goals.

Personal care

Dignified support with showering, dressing and grooming, so that you can be ready for whatever your day holds.

Domestic services

Let us assist you with household chores such as light domestic cleaning, laundry and changing the beds so that you can choose other ways to spend your time.

Meal preparation

We aim to accommodate your tastes and can prepare delicious and nutritious home-made meals using ingredients and recipes you enjoy.

Odds and ends

From overseeing a home delivery to organising a gardener or even assisting with your pets or shopping, we can help you to coordinate the odds and ends of life.

Home beautiful

Whether your home is in need of a simple routine clean, or a more meticulous top-to-bottom spring clean, let us do the hard work for you.

Sleepover support

Our trained staff are able to stay over in your home to provide the support you may require overnight.

Live-in support

Enjoy the reassurance of around-the-clock support with our live-in support service. We can provide a combination of personal care, leisure, recreation and domestic services on a live-in basis.


Our experienced physiotherapists will work with you to maintain or improve your existing skills and abilities so that you can achieve your goals.

Occupational therapy

Our therapists offer a wide range of services aimed at helping you achieve greater independence with daily activities, such as showering and dressing.

Home nursing

Our nurses can provide you with general nursing assistance such as medication management and care pre and post-surgery.

Exercise physiology and personal training

Our health coaches can support you to achieve your health and fitness goals by developing a program tailored to your needs.

Respite care

If your regular carer is a family member or friend, you may want to take advantage of our dedicated respite care options and centres so you can both enjoy a well-deserved break.


Our team of dieticians can provide you with telephone support to help make changes to your lifestyle to achieve your health goals.


Sometimes it’s nice to simply have someone to enjoy a cup of tea with, play a game of cards, or browse the local shops. Our friendly team is on-hand and ready to help.

Community participation

We can support you to get out and about to further your goals, interests, work or social activities. We can assist you with arranging transport, accompanying you and providing support whilst out.


Getting out and about is an important part of independent living. If you need to see a doctor, would like to catch a movie or even just visit a loved one, we can arrange the safe and comfortable transport you require.


From departure and arrival assistance to accompanying you on your adventure, we are here to make sure your holiday is everything you dreamed it would be.

Understanding the NDIS

The NDIS is here. That means more control in your life, more freedom to decide on the services and support you would like and more flexibility to set your own plan, with no-one telling you what you can and can’t do.

If you’d like a little support to understand what the NDIS can do for you, our friendly team is available to discuss your needs. As one of Australia’s most experienced disability service providers we’re ready to support you on your terms.

Learn more about the NDIS
NDIS Planning tool

NDIS Planning Tool

Knowing your support needs and goals are important first steps in preparing for your NDIS plan. Our NDIS Planning Tool is designed to make it easier for you to outline the things that are essential to your daily life and ensure that your NDIS plan helps you to achieve your future goals.

You may like to use the tool on your own, with a family member, a friend or with an Australian Unity team member. Get in contact with one of our team members to organise a one-on-one chat.

Start your NDIS planning

Funding options for disability services

From NDIS to funding through local and state government bodies, there are a range of funding options that are accessible to people with disability.

NDIS, child in wheelchair


The NDIS is the new way of providing disability support funding. Currently the NDIS is being rolled out across different regions within New South Wales, Victoria and Queensland. Find out more.

Find out more about the NDIS

Other funding programs

If the NDIS is not for you, we provide disability support through a number of different programs, including Life Time Care and Support (LTCS) and the Transport Accident Commission (TAC).

Other funding options

Private funding

You don’t have to be eligible for government funding to access and start using our services. Choose the support you would like and simply pay as you go.

Purchase services now

Contact our local branches

If you’re an existing client, you can contact your local Australian Unity branch for any enquiries regarding your services.

Or visit our Home & Disability Services Hubs to speak to our staff in-person.

Visit our Home & Disability Services Hubs
Prefer to talk? Phone us
for a discussion.
We will respond within 48 hours.
Receive answers to frequently asked questions.