Key differences and how the transition will impact you.
Key changes to your banking
We will provide you with comprehensive information on the changes to your banking in September.
Key information to know now:
Account and BSB numbers
BSB and Account numbers will change when you become a Bank Australia customer, but to support your transition we will route your current details for a period of time so that your reoccurring payments including direct debits are not impacted. More information will be sent to you in September and October 2025.
App and internet banking
You’ll need to register for Bank Australia’s internet banking and the mobile app from Monday 24 November 2025 to access your accounts online.
Membership
All customers will become Bank Australia members, while those without another Australian Unity product will cease their Australian Unity membership.
Other things to know
Why the transition?
Why are we transitioning to Bank Australia & who are they?
