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Don’t forget the planned service disruption to your usual account access and payments during the transition process to Bank Australia from 5pm Friday 21 November to Monday 24 November. Learn more
As you can imagine, there’s a lot to do and share before the transition on Monday, 24 November 2025.
Our goal is to keep you informed every step of the way. That’s why we’ve outlined some key dates to help you stay on track and know what to expect.
6 November 2024
Transfer of Australian Unity Bank to Bank Australia announced.
Early October 2025
Specific product changes will be shared with you directly. The transition information booklet will also be shared highlighting everything you need to know.
Late October 2025
New customer number, account numbers and BSBs will be shared with you directly.
[We are here]
21 - 24 November 2025
The transition process and related service disruptions to your usual account access and payments during the transition process to Bank Australia from the close of business Friday 21 November to Monday 24 November.
There will be brief disruptions to your usual account access and payments during the transition process to Bank Australia from the close of business Friday 21 November to Monday 24 November.
