At Australian Unity we understand that life can be pretty unpredictable at times. And when things change, keeping up your home loan repayments can be difficult. Know that you are not alone, financial difficulty can result from a number of un-planned and even planned events, we are here to help you and will work with you to achieve a solution that meets your current and future needs.
The type of assistance we may be able to provide you will vary depending on your individual circumstances, sometimes short term assistance is required and sometimes longer term solutions need to be considered.
An example of short term assistance could be a repayment pause – which may help you focus on the other things going on in your life.
It’s important to know that putting a pause your repayments doesn’t have a negative impact on your credit score or your ability to borrow in the future. It’s just one less thing to worry about when your situation changes.
Financial difficulty can be due to a number of life moments, these include (but are not limited to):
Assistance may include:
While these arrangements are in place and being met we will always suspend any debt collection activity.
If you think you might need a hand, we encourage you to get in touch with us straight away. We’ll discuss the different options with you and review your current financial position.
We may take up to 21 days to assess your application after we’ve received all the information from you, but we’ll always aim for a quicker turnaround time.
MoneyMinded was created to help you build your skills, knowledge and confidence in managing your money.
Financial Counsellors provide free information, support, and advocacy to people in financial difficulty. Visit the National Debt Helpline website for more information or Free call 1800 007 007.
1800 RESPECT (1800 737 732) is a 24-hour hotline which provides help for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Useful information and statistics, plus forms on debts and insolvency in Australia.
Financial Counselling Australia developed this site to provide practical steps, tools and other information to help get your finances back on track.
For information on depression and anxiety and where to get help, visit the beyondblue website or contact their support service on 1300 224 636.
Helpful information about Federal Government initiatives if you are financially vulnerable.
JobAccess has been set up as an information and advisory service about the employment of people with disabilities. It is aimed at employers, service providers and people with disabilities and provides access to information that assists with employment.
ASIC runs this free and independent service that has easy-to-use tools to help you manage your money, plan, invest, or pay off debt.
If you're a farmer and experiencing drought or other rural issues, this Government Department offers handy business information, grants and support.
My future is Australia’s career information and exploration service including tips if you are facing redundancy or need help finding a job.
Whether it’s understanding terminology, you’re looking to apply or you have a question
about your account we can help you with all your banking questions.
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