Protecting our members

By getting to know you better to protect against fraud

What details

What ID

What ID is accepted

Photographic ID

  • Current Australian Drivers Licence
  • Passport
    • current or expired less than two years
    • issued by the Commonwealth; by a foreign government, the United Nations or an agency of the United Nations
  • If you are of Indigenous or Torres Strait Islander heritage, are a customer in a capacity of a sole trader, trustee or partner of a partnership, or do not have standard forms of identification phone us to find out how your identity can be verified on 1800 998 805

How to provide