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From November 2025, the Australian Government is introducing a new funding program called Support at Home. This new program will replace the current Home Care Package (HCP).
Additionally, from no earlier than 2027, the Support at Home program will also replace the Commonwealth Home Support Programme.
At Australian Unity, we're committed to guiding you through this transition and helping you access the support you need.
The new Support at Home program offers a clear list of services provided, grouped into three categories
Below are some examples of what type of aged care support will be included within each category
For times when you need extra support, two short-term programs are available.
This scheme gives eligible participants access to assistive technology and home modifications without needing to save from their individual budgets.
At the time of assessment, participants may be approved for specific items or modifications and assigned a funding tier to support their needs. If you have unspent Home Care Package funds, you’ll need to use those first before accessing additional AT-HM Scheme funding. To explore the full list of available products and services, visit the Government website.
The new program introduces eight funding classifications, ranging from $11,000 to $78,000 per year. These will replace the existing four Home Care Package levels.
Indicative classification budgets*
Support at Home classifications | Approx. quarterly budget | Approx. annual budget |
---|---|---|
1 | ~$2,750 | ~$11,000 |
2 | ~$4,000 | ~$16,000 |
3 | ~$5,500 | ~$22,000 |
4 | ~$7,500 | ~$30,000 |
5 | ~$10,000 | ~$40,000 |
6 | ~$12,000 | ~$48,000 |
7 | ~$14,500 | ~$58,000 |
8 | ~$19,500 | ~$78,000 |
If you’re already receiving a Home Care Package, you won’t need a reassessment. Under the Support at Home program, you’ll be moved into a classification that matches your current Home Care Package.
Indicative transition budgets*
Transitioned Home Care Package level | Support at Home quarterly budget | Support at Home annual budget |
---|---|---|
1 | ~$2,708 | ~$10,833 |
2 | ~$4,762 | ~$19,049 |
3 | ~$10,365 | ~$41,460 |
4 | ~$15,713 | ~$62,853 |
Support at Home directs government funding to services that keep you healthy in your familiar surroundings, helping prevent unnecessary hospital visits. As part of this approach, you'll contribute toward everyday items and services you've typically managed independently throughout life. Your contribution percentage varies based on your income and service types.
What you pay:
What you pay:
What you pay:
As part of Support at Home, you’ll receive a quarterly budget to use for the care and services that best meet your needs.
Each quarter, you’ll be able to carry over a small amount of unspent funds – up to 10% of your quarterly budget or $1,000 (whichever is greater). This gives you flexibility to plan ahead and manage your care without interruption. If you’re an existing Home Care Package customer, your current unspent funds will transition with you.
A capped care management fee of 10% to be taken out of your quarterly budget for Australian Unity to continue to deliver, maintain and manage the level of trusted care you deserve.
This funding will support:
Depending on when your Home Care Package was approved, there may be different things you need to know.
If you were approved before the 12th of September 2024, here's a snapshot of some of the changes you will see.
Funding
You'll be automatically transitioned to a Support at Home classification level that aligns to your current Home Care Package level - no reassessment needed. Additionally, you will move to the Support at Home contribution model from November 2025.
Budget
Your annual budget will shift to a quarterly budget from November 2025.
Unspent funds
Any unspent Home Care Package funds you may have will carry over to your Support at Home package. From November, any new unspent funds will be capped at $1,000, or 10% of your quarterly budget - whichever is greater
If you were approved after the 12th of September, here's a snapshot of some of the changes you will see.
Funding
You'll be assessed and assigned a classification under the new Support at Home funding model, and you'll move to the Support at Home contribution model from November 2025
Budget
You'll receive a quarterly budget from when you start your package.
Unspent funds
You'll carry over up to $1,000, or 10% of your quarterly care budget - whichever is greater. Any unspent funds from your care package prior to the 31st of October 2025 will transition with you.
Support at Home is designed to be responsive to the diverse and evolving needs of older Aboriginal and Torres Strait Islander people.
This includes:
The Support at Home classification framework improves on the current 4 Home Care Package levels, with:
If your current HCP is meeting your care needs, you do not need to be reassessed. However, if your needs have changed, please get in touch and we can organise a review of your Health plan/Care plan and refer you to be reassessed into a new Support at Home classification with a higher budget.
At Australian Unity, we believe your care plan should be guided by what you need to keep living life on your terms. While government subsidies can support your journey, they shouldn’t limit it. By focusing on your goals and needs first, we can help you find the right balance between funding and services — empowering you to maintain your independence and continue moving forward with confidence.
With Australian Unity, you’re supported by a quality care team committed to your wellbeing. We offer a wide range of services, from everyday support to specialised care such as acute care, falls prevention and management, and out-of-hospital care. As one of the few providers who can support you across all stages of your care journey, we’re here to help you live well, every step of the way.
Our industry recognised, high-quality services are available for residents of New South Wales, Victoria and parts of south Queensland.