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Four steps to arranging a home care package

Applying for a home care package is easy and rewarding, as you are able to hand-pick the services you require to live your life to the fullest and maximise your potential.

1Contact Australian Unity

First, get in touch with us and tell us a bit about yourself. We will ask you about your health, what you are looking for and what you feel you need to make the most out of your life. All of this will provide us with a good indication of how to tailor a home care package to best suit you.

Once you have spoken with us, you will be ready to complete your Aged Care Assessment.

2Arrange a free ACAT assessment through My Aged Care

What is an ACAT assessment?

An Aged Care Assessment Team (ACAT) assessment is your way to access the aged care system. It is used to determine your eligibility for a home care package and what level of funding you require based on your circumstances and support needs.

To complete your assessment, you will need to contact My Aged Care, the Commonwealth Government body responsible for all aged care services.

How do I make Australian Unity my Home Care package provider?

During your assessment, My Aged Care will provide you with a list of service providers in your area that offer home care packages. Be sure to let them know that you would like Australian Unity to be your provider so they can register your package with us.

Once you have completed your assessment, you will be ready to develop your customised Home Care Support Plan and Agreement with Australian Unity.

3Develop and accept your Home Care Support Plan and Agreement

Once you have received your ACAT approval, you will need to get in touch with us to organise your Home Care Agreement, which sets out how Australian Unity will provide services. During this time, we will also work with you to tailor an individualised support plan and budget just for you.

Developing your support plan

We'll then sit down together and take a close look at exactly how your needs will be met. Here are some points to consider as you develop your plan.

Care plan checklist

  • What sort of things will help improve my day-to-day life?
  • What do I enjoy doing the most?
  • What support do I need to stay safe?
  • What makes my life more enjoyable and meaningful?
  • How much could I be asked to contribute to my support costs?

Working out a budget for your package

Once your support plan has been finalised, we will then review how your funding package will cover it.

Diagram of working out a budget for your package. Your package is made of 4 parts: 1. Australian Government subsidy - The amount the government pays to subsidise your home care services. 2. Income-tested care fee - The amount you pay if your income is over thresholds determined by the Commonwealth Government. 3. Basic daily care fee - An amount of up to 17.5% of the single basic age pension that anyone may be asked to pay. Australian Unity can review your fees in times of any genuine financial hardship you may face. 4. Other amounts - Any other amount you have agreed to pay with Australian Unity as your nominated service provider.
Once you are happy with your support plan and budget, simply accept and sign your Home Care Agreement and start making the most out of your life.

4Enjoy life with your new individualised support plan

When you reach this stage of the process, the hard work is over. Now it’s time to relax and start using and benefiting from your services.

Your support plan is designed to assist you as your needs evolve and can be added to or cancelled at any point. The aim is to support you to enjoy your life and to thrive, whatever that means to you.

Phone us on 1300 160 170 and we will be happy to explore all of your options and answer any questions you have.

Other ways to fund your home services

From government funding to paying privately, there are a number of ways to fund your support services.

Compare all funding options

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