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Activate a card

How do I activate a card?

Your new or replacement card is sent to you inactive. This protects your accounts and your money. When you receive it all you need to do is log into our mobile banking app, and complete a couple of steps – then you’re on your way.

Internet banking

  1. Log in
  2. Click ‘Settings’
  3. Click ‘Activate cards’

Phone banking

  1. Call 1300 790 740
  2. Select option 6
  3. Follow the prompts

If you have any issues, just give us a call on 1300 790 740 and we’ll help step you through it.

We’re here Monday to Friday – 8.30am to 5.30pm AEST

If you would like to change your pin after you activate your new card you can easily do so in our mobile banking app.

Chat with us

Whether it’s understanding terminology, you’re looking to apply or you have a question about your account we can help you with all your banking questions.

Speak with us today

Monday to Friday - 8.30am to 5.30pm AEST

Call 1300 790 740

Have us call you within 1 business day

Request a call back