Lost card options

Lost your card? Here’s how to temporarily block your card

Whether it’s your debit or credit card you can use our Block Card function to temporarily block your card while you look for it.

How to do it

1. Log in to the Australian Unity mobile banking app
2. Select the card you want to block
3. Toggle to block (red)

When you’ve found your card, just toggle back to unblock (green).

Keep in mind that direct debit, recurring and scheduled payments will still be processed when your card is blocked. All other transactions will be declined.

If you can’t find it you’ll need to contact us to cancel your card and order a replacement. Once you’ve spoken to us you should receive your new card in 3-5 business days.

If you’re overseas and require an emergency replacement card please call us on +1 303 967 1090 (24hrs)