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Banking disruption: We’re currently experiencing planned service disruptions to your usual account access and payments, as part of our transition to Bank Australia. These will continue through until Bank Australia bring you online on Monday, 24 November 2025. Our team is working hard to ensure everything goes smoothly, and we appreciate your patience during this time. Find out more
Our customer service hours are Monday to Friday – 8:30am to 5:30pm AEDT. However, we’re currently in the process of transition to Bank Australia. From Monday 24 November 2025 please contact Bank Australia.
