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Statement on NDIS services

31 May 2019

Following a review of its Home & Disability Services, Australian Unity will progressively and carefully scale down the provision of NDIS funded services over the next 12 months in all locations, but will retain a sizeable footprint in metropolitan Sydney.

This decision is vital to ensuring Australian Unity can continue to provide high standards of service to its aged care and disability customers, particularly in a climate where Australia’s ageing population and need for quality care is growing at pace.

Importantly, it will enable the company to strengthen its provision of aged care services, which is by far the largest part of its Home & Disability Services business.

Australian Unity and the NDIA will work closely together to ensure affected NDIS participants experience a smooth transition to another service provider of their choice and that nobody is left without care during the transition period.

Australian Unity does not anticipate the decision to scale down its NDIS business will result in any job losses, with affected care workers transitioning their work to providing services to older Australians.

NDIS participants who receive services from Australian Unity’s Aboriginal Home Care business will not be affected by this decision.

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