Member-owned wellbeing company Australian Unity has announced a range of measures to assist people in communities affected by floods in South East Queensland and New South Wales.

Australian Unity CEO of Retail, Chris Yates said that the floods were directly affecting many of the company’s customers, employees and their families.

“It has been particularly challenging in regional NSW, where the company provides home care services to thousands of elderly people,” Ms Yates said.

“We thank all those emergency service workers and volunteers for everything they are doing to keep these people safe and to protect their property.”

• Australian Unity has introduced measures to support members, customers and employees affected by the floods, including:
• Premium relief and prioritisation of claim payments for eligible health insurance customers.
• A financial relief package for eligible banking customers that includes the option to pause repayments on loans and credit cards for up to three months, as well as temporary loan interest rate relief for customers experiencing extreme financial distress.
• Emergency relief packages for Australian Unity employees affected by the floods.
• Special leave arrangements for employees who are emergency volunteers or Defence reservists.

Ms Yates said that Australian Unity would closely monitor the floods and their impact on its employees, members, customers and the broader community and where needed, introduce further support measures.

“We will do whatever we can to help them get through this crisis and rebuild their lives.”

-ENDS-

About Australian Unity
Established in 1840, Australian Unity is a member-owned wellbeing company with 400,000 members and more than 700,000 customers. Our range of health, wealth and care products and services provides member, customer and community value that is supportive of personal and community wellbeing.