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Everyone receiving home care support has the right to be safe, treated with dignity and respect, and receive high quality care and services.
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Anyone who is looking after someone with disability, a medical condition, mental illness, or an older person with care needs can access the Australian Government’s Carer Gateway services.
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Assessment of care needs is the foundation of our home care system.
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On 1 November 2025, Australia’s aged-care system entered a new era, with the launch of Support at Home.
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Haven’t signed your agreement yet? Rest assured, services continue as normal
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