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Tags: News and insights

Person-centred care supports you to be an active partner in your care and to shape the services and supports around you as an individual.

You can help us to ensure your care is tailored and personalised by telling us about your goals and which relationships and activities are important to you so you can live the life you choose.



To provide person-centred care, home care providers are expected to:

Talk with you about your preferences

Person-centred care involves lots of conversations about you and your preferences. We will assist you to be as independent as possible, support your wishes and keep your connections to people and community.

Support you to make choices—even when they involve risk

A key part of person‑centred care is recognising your dignity of risk. You have the right to make decisions, including those that carry some risk. If something you choose to do may involve risk, we will help you understand it and work with you to manage it safely and respectfully.

Work with you and your Registered Supporters or family

You may like to have others, such as a family member, friend, or registered supporter involved in discussions and assessments which inform your care plan and services. Understanding and respecting each person's individuality, diversity, culture and preferences is paramount to creating a care plan that truly meets your care needs.