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Tags: News and insights

Using Carer Gateway services will not affect services delivered through My Aged Care, or any State or Territory carer services or Carer Payments you may receive.

Each region in Australia has a Carer Gateway service provider funded by the Australian Government, to make it easier to find help.



When you call Carer Gateway, a trained worker will be available to talk with you and help you to find services and support available in your area to meet your needs.

Carers can get a wide range of help:

  • Counselling – you can talk to a counsellor if you are feeling stressed, anxious, sad or frustrated;
  • Peer support – you can meet other people who care for someone and share stories, knowledge, and experience;
  • Respite care – if you get sick or hurt and you cannot look after someone, emergency respite services can look after the person you care for while you get better;
  • Carer Directed Support packages – you may be eligible for a range of practical supports to help you in your caring role;
  • Coaching – you can talk to a professional coach to identify personal goals and create a plan to reach these goals;
  • Skills courses – you can learn new skills in caring for someone and yourself.
You can contact Carer Gateway for assistance and support via the details below:

Phone: 1800 422 737

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