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GapOnly® is the latest pet insurance claims innovation that helps pet parents with an eligible policy at participating Vets access their pet insurance benefit straight away for eligible claims, helping with unexpected Vet bills.
Available at more than 1,050 Vets across Australia, the eClaims service lets participating Vets submit a pet insurance claim on your behalf after your pet’s appointment. Apart from the GapOnly® claims service, this is the fastest way to claim.
GapOnly® is a new pet insurance claims service that lets you claim on the spot, as long as it’s accepted by your vet. This is new and innovative technology so not all vets are on board yet, though more and more are being added every day.
GapOnly® works in partnership with your pet insurance policy to help you access your pet insurance benefit right away on eligible claims at participating Vets. So rather than paying the full Vet invoice upfront and waiting days to be reimbursed, you simply pay the gap (the amount not covered by your policy) on eligible claims and go. It’s fast, convenient and a little less to worry about. So, the good news is, there’s no more waiting to be reimbursed after paying your vet bill!
Find your closest GapOnly® vet
Petinsurance.com.au policies entered into for the first time prior to 7 November 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Pet Insurance Pty Ltd ABN 38 607 160 930, AR 1234944 (PIPL) and Australian Unity Bank Limited ABN 30 087 652 079, AFSL 237994 (AUBL). Petinsurance.com.au policies entered into for the first time on or after 7 November 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, PIPL and AUBL. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at petinsurance.com.au.
If you buy pet insurance Australian Unity will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any. It’s important that you read the Australian Unity FSG before acting on any advice or taking out insurance through us. You can download the Australian Unity Bank Limited FSG here.
GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd.
>The gap is the difference between the vet’s invoice and the eligible claim benefit under your pet insurance policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183. GapOnly® is available on eligible claims at participating vets with a pet insurance policy from a GapOnly® pet insurance partner. Please visit GapOnly® to search for GapOnly® enabled vets.