Contact information
1300 1300 38
Mon-Fri, 8.30am-5.30pm AEST
Email
GPO Box 89
Adelaide
SA 5001
+61 3 9616 8687 or 1300 997 774
Mon – Fri, 8:30am – 5:30pm AEST
GPO Box 804 Melbourne VIC 3001
Email
Mon – Fri, 8:30am – 5:30pm AEST
GPO Box 804 Melbourne VIC 3001
1800 804 731
Mon-Fri, 8.30am-5.30pm AEST
Email
GPO Box 89
Adelaide
SA 5001
We take complaints seriously and aim to resolve them as quickly as possible. If you would like to make a complaint you can call us on 13 29 39, email investments@australianunity.com.au or write to us at the following address:
Manager – Client Services
271 Spring Street
Melbourne VIC 3000
We take your complaint seriously and we will investigate and provide a response within 45 days. If you are not satisfied with our handling or resolution of your complaint, then you may contact an independent external dispute resolution scheme known as the Australian Financial Complaints Authority:
Australian Financial Complaints Authority (AFCA)
GPO Box 3
Melbourne VIC 3001
T: 1800 931 678 (free call)
F: (03) 9613 6399
E: info@afca.org.au
W: www.afca.org.au
AFCA provides consumers with fair, free and independent dispute resolution services for financial complaints, across Australia.
Manager – Client Services
271 Spring Street
Melbourne VIC 3000
We take your complaint seriously and we will investigate and provide a response within 45 days. If you are not satisfied with our handling or resolution of your complaint, then you may contact an independent external dispute resolution scheme known as the Australian Financial Complaints Authority:
Australian Financial Complaints Authority (AFCA)
GPO Box 3
Melbourne VIC 3001
T: 1800 931 678 (free call)
F: (03) 9613 6399
E: info@afca.org.au
W: www.afca.org.au
AFCA provides consumers with fair, free and independent dispute resolution services for financial complaints, across Australia.
