How to get started with the Australian Unity Health App

First, make sure you're registered to Australian Unity Online Member Services. If not, register here. 

iPhone

1. Go to the app store
2. Search “Australian Unity Health”
3. Tap "get" and follow the prompts

Android

1. Go to the Play store
2. Search “Australian Unity Health”
3. Tap "install" and follow the prompts

Once you're registered for Australian Unity Online Member Services, simply log in with the same username and password and you'll be all set.

We've made it simpler and easier to make a claim, view your claims history, update direct debit bank account details and manage your account.

Making payments, and updating your credit card details will not immediately be available in the app, so you'll be redirected to the browser-based member portal for those actions. 

Members who have Hospital cover only, or Overseas visitor cover only will be redirected to the browser-based member portal to manage their accounts. 

The app can be used by members who have

• Hospital & extras
• Extras cover only
• Overseas visitor cover & extras

The app does not currently support the following policies:

• Hospital cover only
• Overseas visitor cover only

Members who have Hospital cover only, or Overseas visitor cover only will be redirected to the browser-based member portal to manage their accounts.

Members who hold multiple policies will only be able to view their most recently used extra in the app, and they’ll be redirected to the browser-based portal for additional needs.

If you still have our old app, (from prior to April 2022), you will need to delete it.

You will need to re-register to Australian Unity Online Member Services.

Your login details have not changed. Simply enter the same username and password and you'll be all set.

If you still have our old app, (from prior to April 2022), you will need to delete it, then visit the app store to download the new app. You’ll also need to re-register for Australian Unity Online Member Services.