Our People

You can feel comfortable knowing you will have friendly, reliable and trusted support.

Matching you with the most suited member of our team is our highest priority

We know that it can be uncomfortable having a person you don’t know in your home. We carefully choose our staff to make sure they have the right experience and qualifications to meet your needs.

They will treat you, your lifestyle, religious and cultural preferences with respect and dignity. All of our team members are committed to providing the highest quality of service you would expect from a trusted provider.

Our team have the right experience and qualifications to meet your needs

Our staff have gone through strict reference and police checks to make sure they meet our high standards of customer care.

Matching you with the most suited member of our team is our highest priority

We will take the time to listen and get to know you, so you can have the best team supporting you.

You will be treated with dignity and respect

Your lifestyle, religious and cultural preferences will be understood so we can deliver the appropriate care.

Our friendly and reliable team

Our Care Workers are here to support you with the services you need and want. They will assist you to be as independent as possible and respect and maintain your privacy. They will also work with you to ensure you are receiving the right support and let you know if they think you could benefit from your services being adapted.

We have a large team of more than 4000 Care Workers. This enables us to confidently provide you with consistent and reliable services, and flexibility if you need to make a change.

Your local support team

Our local team members know and understand your community. We can assist you to maintain existing relationships or identify opportunities for you to re-connect with your community.

We’ve spent more than 180 years supporting Australians
Government approved — Use your Home Care Package
Ongoing support — We’re with you for the journey

Flexible and personal care tailored to you
We’ll be there for you if your needs change
Wide range of services to meet your needs and goals

Phone 1300 160 170

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Common questions

Receive answers to frequently asked questions.

Common questions