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The Support at Home program is Australia’s primary in-home aged care program that helps older Australians to live more safely and independent in their own homes for longer.
Eight support at home levels with funding up to $80,000 yearly, plus two short-term pathways.
Quarterly budgets.Price caps on services.10% capped care management fee ensuring you receive trusted, quality care that you deserve.
The program offers a clear list of services provided, grouped into three categories.
Below are some examples of what type of aged care support will be included within each category.
Nursing
Allied Health
Therapeutic services
Nutrition
Care management
Personal care
Social support and community engagement
Therapeutic services for independent living
Respite care
Transport
Domestic assistance
Essential home maintenance and repairs
Meal preparation and deliveryFor times when you need extra support, two short-term programs are available.
What you pay:
Clinical support - 0%
Independence services = 5%
Everyday living services = 17.5%
What you pay:
Clinical support - 0%
Independence services = 5 - 50%
Everyday living services = 17.5 - 80%
What you pay:
Clinical support - 0%
Independence services = 50%
Everyday living services = 80%
As part of the new funding program, you’ll receive a quarterly budget to use for the care and services that best meet your needs.
Each quarter, you’ll be able to carry over a small amount of unspent funds – up to 10% of your quarterly budget or $1,000 (whichever is greater). This gives you flexibility to plan ahead and manage your care without interruption. If you’re an existing Home Care Package customer, your current unspent funds will transition with you.
A capped care management fee of 10% to be taken out of your quarterly budget for Australian Unity to continue to deliver, maintain and manage the level of trusted care you deserve.
This funding will support:
Planning and coordinating services
Checking in regularly to ensure participants feel supported
Providing clinical advice and practical help if needs or circumstances change
Offering education and support when it’s needed
The new funding program is designed to be responsive to the diverse needs of older Aboriginal and Torres Strait Islander people, including:
Offering culturally safe care services, such as support to participate in cultural activities and access to Aboriginal and Torres Strait Islander health
practitioners and health workers.
Providing a care management supplement to service providers that support older Aboriginal and Torres Strait Islander participants, allowing for additional hours of tailored care.
At Australian Unity, we believe your care plan should be guided by what you need to keep living life on your terms. While government subsidies can support your journey, they shouldn’t limit it. By focusing on your goals and needs first, we can help you find the right balance between funding and services — empowering you to maintain your independence and continue moving forward with confidence.
With Australian Unity, you’re supported by a quality care team committed to your wellbeing. We offer a wide range of services, from everyday support to specialised care such as acute care, falls prevention and management, and out-of-hospital care. As one of the few providers who can support you across all stages of your care journey, we’re here to help you live well, every step of the way.
Our industry recognised, high-quality services are available for residents of New South Wales, Victoria and parts of south Queensland.
My Aged Care information
1800 200 422 (My Aged Care)