Choose how you manage your support at home

Everyone’s support needs are different, so you can choose the self-managed or fully managed option that works best for you.

Get in touch Call 1300 160 170

Stay in control of your decisions

We offer two ways to receive support: self-managed and fully managed. With self-managed support, you organise your own services. Our fully managed option means we'll take care of the coordination, giving you more time to focus on living well at home.  

Either way, you'll stay in control of the decisions that matter most, with support tailored to your needs, lifestyle and goals.

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Choose the right option for you

Whether you’re thinking about self-managing your care or want to leave it to the experts, Australian Unity has you covered. Both options include a personalised care plan and support with managing your funding – plus a team who’s always by your side.

Self-managed Support at Home

Best for people who want to take a more active role in managing their care.

If you'd like more control over your services, self-management lets you choose who delivers your care, plan your schedule and negotiate the hourly rate you pay.  

We'll still help with your care plan, budgeting, payment of invoices, and be there when you need support.

Our self-managed offering is delivered through our partner, Let’s Get Care.

Fully managed Support at Home

Best for people who want an expert team who understand different care needs.

If you have more complex healthcare needs and want an experienced team to coordinate your care, our fully managed option takes care of the day-to-day details, so you can focus on what's important to you.

We'll organise your services, manage your schedule and be there to adjust your care if your needs change.

You can still be involved in decisions about your care, but you get the reassurance of knowing an expert team is behind you.

Whichever option you choose, we'll help you get the most from your Support at Home funding and find the right services to support you to age well at home.

Get in touch online Call 1300 160 170

Compare your care management options

What matters most to you?	Self-managed	Fully managed
Flexibility in how my services are arranged
Choose who delivers my services
More control over how my budget is spent
A team who understands complex health conditions
Less time spent scheduling my services
Someone to do the paperwork and administrative tasks
A personalised care plan that reflects my lifestyle
Support managing my funding and paying invoices
Help when I need a little extra support

Common questions

What is self-managed Support at Home?

Self-managed support gives you more control over how your services are arranged and delivered. You'll take an active role in managing your support, including organising services, managing your budget and paying provider invoices. 

This option may suit you if you're comfortable with administrative tasks and would like greater flexibility and choice in how your care is managed.

Our self-managed option is delivered through our partner, Let's Get Care.

What is fully managed Support at Home?

Fully managed Support at Home means you have an experienced team to support you every step of the way. We take care of the day-to-day coordination of your services, including scheduling, administration and working with service providers on your behalf.

This option may suit you if you'd prefer the peace of mind of having a dedicated team manage the details for you, while helping you make informed decisions about your care and support.

What is the difference between self-managed and fully managed Support at Home?

The main difference is how much support you'd like with managing your services and budget.

With self-managed support, you take responsibility for organising services, managing your budget and paying provider invoices. With fully managed support, our team takes care of the coordination and administration for you.

Both options give you access to Support at Home services, but they offer different levels of involvement and support.

Can I switch between self-managed and fully managed Support at Home?

Yes. If your needs or preferences change, you can switch between self-managed and fully managed support. 

Our team can talk you through your options and help you choose the approach that best suits your circumstances. Give us a call on 1300 160 170.

Which Support at Home management option is right for me?

The right option depends on how involved you'd like to be in managing your services.

Self-managed support may suit you if you'd like greater control and are comfortable organising services, managing your budget and paying provider invoices. Fully managed support may be a better fit if you'd prefer support with administration, service coordination and ongoing guidance.

If you're not sure which option is right for you, we're here to help. Our team can discuss your needs and help you choose the approach that works best for you.

View more common questions

Talk with us now, for care that moves with you