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Australian Unity Logo
Assisted living
Home health & care
Contact us
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Contact us

Get in touch with our friendly home care team, it'll take just a few minutes

Who are you enquiring for today?

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Do you currently receive home care services from us?

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Do they currently receive home care services from us?

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What is their name?

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Where do you live?

Where do they live?

This helps us to see what services are available for you

This helps us to see what services are available for them

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What stage are you at in your home care journey?

What stage are they at in the home care journey?

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Are you ready to start your services?

Are they ready to start their services?

If you're ready to start services, use our Quickstart feature. We'll collect details about your funding now, so when we call, we can focus on setting things up instead of starting from scratch.

If you're not ready yet, that's OK - you can make a general enquiry instead.

If your needs are urgent, you can call us on 1300 160 170.

Please select an option

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Are you ready to make the switch?

Are they ready to make the switch?

If you're ready to start services, use our Quickstart feature. We'll collect details about your funding now, so when we call, we can focus on setting things up instead of starting from scratch.

If you're not ready yet, that's OK - you can make a general enquiry instead.

If your needs are urgent, you can call us on 1300 160 170.

Please select an option

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When do you need to start your services?

You can find this date on your My Aged Care letter.

If you don't have it handy, that's OK - we can help you find it.

When do they need to start their services?

They can find this date on their My Aged Care letter.

If they don't have it handy, that's OK - we can help them find it.

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What is your referral code?

Giving us your referral code helps us to see information about My Aged Care assessment and support plan, so we can set you up faster. You're not committed by sharing it.

Your referral code is on your My Aged Care letter or in your online account.

Don't have it? You can skip for now.

What is your referral code?

Giving us their referral code helps us to see information about My Aged Care assessment and support plan, so we can set them up faster. They're not committed by sharing it.

Their referral code is on their My Aged Care letter or in their online account.

Don't have it? You can skip for now.

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When would you like your services with us to begin?

When switching providers you will need to inform My Aged Care that you want to switch and then there is a 2-8 week notice period during which your services will continue with your existing provider before switching to us.

When would they like their services with us to begin?

When switching providers they will need to inform My Aged Care that they want to switch and then there is a 2-8 week notice period during which their services will continue with their existing provider before switching to us.

Have you already given notice to your current provider that you would like to switch?

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Have they already given notice to your current provider that you would like to switch?

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What best describes your financial status?

This helps us to understand how your Support at Home funding will work and what co-contributions you may need to pay towards your care.

What best describes their financial status?

This helps us to understand how their Support at Home funding will work and what co-contributions you may need to pay towards your care.

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What would you like us to focus on when we call you?

Select your topics

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What would you like us to focus on when we call you?

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