We will guide you through the four simple steps to switching
Switch now to receive the best quality of care
Switching to Australian Unity Home Care Service means that you will receive the best quality of care, which will be tailored to you.
You will be able to select from a broad range of support services which can assist you to remain living independently in your own home for longer.
Flexible and personalised support
We offer flexible and personalised support so that you can live the way you want to. We will partner with you to create a support program to suit your individual needs.
Broad range of support services
We offer a broad range of support services, including personal assistance and help around your home, to providing transport, podiatry and physiotherapy, etc.
Experienced and caring
Our staff are friendly, experienced and caring and they are dedicated to ensuring you receive the quality of care you require.
The Australian Unity difference
We’ve spent more than 175 years supporting Australians
Government approved — Use your Home Care Package
Ongoing support — We’re with you for the journey
Flexible and personal care tailored to you
We’ll be there for you if your needs change
Wide range of services to meet your needs and goals
How do I switch
Call Australian Unity
Call us on 1300 160 170. We will take the time to listen and understand your needs and discuss our personalised and flexible home care services.
Call My Aged Care
Call My Aged Care on 1800 200 422, let them know you want to switch providers to Australian Unity and ask for a referral code.
Confirm and switch
Call us and confirm the date when your services will end with your current provider. We will then arrange a time to meet with you to finalise your personalised support plan.
Speak with your current provider
Speak with your current provider to agree on a date when your services will end.