Flood crisis: Support for customers in NSW and QLD
At Australian Unity, our biggest priority is the health, safety and wellbeing of our customers and our people who care for them.
We're committed to supporting you throughout the COVID-19 crisis and know how vital our services are to your quality of life.
Our team members take their responsibility in protecting our customers very seriously, and we support them to work safely from home and isolate when necessary.
As a result of reduced staff available, it may be necessary to make changes to your services, and you may experience longer than normal wait times when contacting our customer care team.
We appreciate your patience and kindness during this time and will do everything possible to move back to our normal services as quickly as we can.
You can view more information on measures we are taking to protect our team members and customers here.
Calare branch - 1300 295 813
Areas covered include Bathurst, Lithgow and Orange.
Far West branch - 1300 282 608
Areas covered include Balranald, Broken Hill and Dareton.
Farrer branch - 1300 271 428
Areas covered include Albury, Barham, Corowa, Deniliquin, Finley, Griffith and Hay.
Lachlan branch - 1300 295 815
Areas covered include Condobolin, Forbes, Lake Cargelligo, Parkes, Grenfell and Young.
Orana branch - 1300 295 749
Areas covered include Coonabarabran, Mudgee, Narromine and Dubbo.
Sturt branch - 1300 296 835
Areas covered include Cootumundra, Culcairn, Leeton, Lockhart, Narrandera, Temora, Tumut, Wagga Wagga and West Wyalong.
Western Plains branch - 1300 295 806
Areas covered include Bourke, Brewarrina, Cobar, Collarenebri, Coonamble, Lightning Ridge, Nyngan, Walgett and Warren.
Far North Coast branch - 1300 295 837
Areas covered include Ballina, Murwillumbah and Tweed Heads.
Lower Mid North Coast branch - 1300 271 405
Areas covered include Kempsey, Port Macquarie, Taree and Tuncurry.
Northern New England branch - 1300 281 179
Areas covered include Armidale, Bingara, Glen Innes, Inverell, Moree, Tenterfield and Walcha.
Northern Rivers branch - 1300 294 528
Areas covered include Casino, Grafton, Lismore and Maclean.
Southern New England branch - 1300 295 827
Areas covered include Gunnedah, Manilla, Narrabri, Quirindi and Tamworth.
Upper Mid North Coast branch - 1300 271 396
Areas covered include Bellingen, Coffs Harbour, Macksville and Nambucca Valley.
Inner West branch - 1300 295 752
Areas covered include Inner West and Canterbury.
Western Sydney Service Centre - 1300 149 312
Area covered includes Parramatta, Blacktown and The Hills.
Inner South West branch - 1300 149 307
Areas covered include Bankstown and Fairfield.
Macquarie branch - 1300 295 817
Areas covered include Penrith, Hawkesbury and Blue Mountains.
South West Sydney branch - 1300 282 615
Areas covered include Campbelltown, Liverpool, Camden, Wollondilly and Wingecarribee.
Eastern Sydney branch - 1300 159 475
Areas covered includes City of Sydney, Woollahra, Waverly, Randwick, Botany Bay and Lord Howe Island.
St George branch - 1300 294 507
Areas covered includes the St George area.
Sutherland branch - 1300 159 460
Areas covered includes the Sutherland Shire.
Illawarra North branch - 1300 159 472
Areas covered includes Wollongong, Shellharbour and Kiama.
Illawarra South branch - 1300 159 466
Areas covered includes the City of Shoalhaven.
Southern Highlands branch - 1300 290 989
Areas covered include Braidwood, Goulburn, Jerrabomberra, Queanbeyan, Yass, Bega Valley Shire, Eurobodalla Shire, Cooma-Monaro Shire, Snowy River Shire and Bombala Shire.
Central Coast branch - 1300 290 603
Area covered includes Gosford.
Harbour North branch - 1300 282 618
Areas covered include Dee Why.
Hunter Valley branch - 1300 295 739
Area covered includes Maitland and Nelson Bay.
Lake Macquarie and Newcastle branch - 1300 296 826
Areas covered include Cardiff and Kotara.
Northern Sydney branch - 1300 293 221
Area covered includes Hornsby.
Wangary branch - 1300 271 415
Areas covered include Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Cumberland, Fairfield, Georges River, Hawkesbury, The Hills Shire, Hornsby, Hunters Hill, Lithgow, Liverpool, Mosman, Northern Beaches. Parramatta, Penrith, Randwick, Ryde, Strathfield, Sutherland Shire, Sydney, Waverley, Willoughby, Wingecarribee, Wollondilly, and Woollahra.
Nganana branch - 1300 271 406
Areas covered include Albury, Balranald, Bathurst Regional, Berrigan, Bland, Blayney, Bogan, Bourke, Brewarrina, Broken Hill, Cabone, Carrathool, Cobar, Coolamon, Coonable, Cootamundra-Gundagai Regional, Cowra, Central Darling, Dubbo, Edward River, Federation, Forbes, Gilgandra, Greater Hume Shire, Griffith, Hay, Junee, Hilltops, Lachlan, Leeton, Lockhart, Mid-Western Regional, Murray River, Murrumbidgee, Narrandera, Narromine, Oberon, City of Orange, Parkes, Snowy Valleys, Temora, Wagga Wagga, Walgett, Warren, Warrumbungle Shire, Weddin, Wentworth, and Yass Valley.
Daramulen branch - 1300 149 282
Areas covered include Central Coast, Cessnock, Daramulen, Dungog, Hornsby, Ku-ring-gai, Lake Macquarie, Maitland, Mid-Coast, Muswellbrook, Newcastle, Northern Beaches, Port Macquarie-Hastings, Port Stephens, Singleton, and Upper Hunter Shire
Weja branch - 1800 837 999
Area covered includes Bega Valley, Eurobodalla, Goulburn Mulwaree, Kiama, Queanbeyan-Palerang Regional, Shellharbour, Shoalhaven, Snowy Monaro Regional, , Upper Lachlan Shire, Wingecarribee and Wollongong.
North Coast Bundjalung Bygul branch - 1300 881 960
Areas covered include Armidale Regional, Ballina, Bellingen, Byron, Clarence Valley, Coffs Harbour, Glen Innes Severn, Gunnedah, Gwydir, Inverell, Kempsey, Kyogle, Lismore, Liverpool Plains, Moree Plains, Narrabri, Nambucca, Richmond Valley, Tamworth Regional, Tenterfield, Tweed, Uralla, and Walcha.