By using our website, you consent to your data being collected and used as outlined in our Privacy Policy.
If you aren’t happy with the care you’re receiving from your current provider, or are looking for something more from your care, it’s easy to switch.
Our unique care model is centred around you, and brings together a connected team of health and care professionals to support you and help you live the life you want. Our expert team are here to help, and can answer your questions and guide you through the process to switch.
Step 1
Talk to us about what you’re looking for in a new provider and we can discuss how our care model and services can address your health and wellbeing needs.
We’ll work with you to develop a personalised health care plan that will keep you doing the things that you love.
Step 2
Call My Aged Care on 1800 200 422 and let them know you would like to transfer your Home Care Package to Australian Unity.
Write down your new referral code.
Step 3
Call us to confirm the date when your services will end with your current provider, and when you want your new Australian Unity services to begin.
We will arrange a time to meet with you to finalise your personalised health care plan. Your services will start on the agreed date, so you can sit back and relax.
Australian Unity is Australia’s largest provider of home care services. We provide connected, compassionate home health and care services to support you or your loved one to maintain momentum in your lives. We believe in “care that moves with you”—providing the right support at the right time, so our customers can continue living well and ageing well, right where they want to be: at home.
Your care team become a part of your community and know the people in it.
Our care adapts as your needs change, helping you find and maintain momentum to keep doing the things you love.
We design a tailored care plan with you so you can stay comfortable, confident, and independent at home.
One connected team of health and care professionals to cover all your care needs, from healthcare to help around the home, so you can get on with living.
