“Fostering a sense of normality is really important during this time and helps maintain our sense of control and safety. Above all, be kind to yourself. There are new challenges for everyone and we are all in this together.”—Ruby Wolinska, MindStep Coach, Remedy Healthcare.
Key points
- Statistics show just how widespread mental health issues are, and how the effects on everyday life can be so devastating.
- MindStep is a six-week phone-based or online program that empowers you to manage your mental health on your own terms and in the privacy of your own home.
- There are two programs available, which are run over six to eight weeks. One is based on completion of online CBT modules supported by a MindStep coach, and the other involves weekly telephone sessions with a MindStep coach.
In these challenging times, our mental health is, more than ever, crucial to our health and wellbeing.
Statistics show just how widespread mental health issues are, and how the effects on everyday life can be so devastating.
Every year, more than two million Australians will experience some level of anxiety; at the same time, more than one million will report symptoms of depression.
The COVID-19 pandemic has changed almost every aspect of our lives, from our ways of exercising, to seeing our friends and family, and even how we access health care.
Working from home has been a big adjustment for many people as well. Some common challenges include feelings of isolation, disruption of routine, stress, and fears about the future.
That’s why the MindStep® program is such an important part of our member services.
What is MindStep?
MindStep is a six-week phone-based or online program that empowers you to manage your mental health on your own terms and in the privacy of your own home.
Delivered through our healthcare partner, Remedy Healthcare, it is based on a therapy called low intensity cognitive behavioural therapy (CBT), which looks at understanding your thoughts, feelings and behaviours.
Eligible members can speak with specially trained mental health coaches as part of programs designed to support people in adjusting to life’s challenges and uncertainties.
Ruby Wolinska, MindStep Coach for Remedy Healthcare, says factors such as isolation, stress and anxiety can all affect our mental health, and MindStep’s approach uses specialised and easy-to-understand methods to help you manage your mental wellbeing.
“MindStep employs a CBT-based approach to improving common mental health problems that anyone may face, particularly during difficult times like these,” Ruby says.
“The program features structured, educational tasks and each participant is supported through coaching sessions to engage and try new ways of managing their symptoms.”
How does MindStep work?
There are two programs available, which are run over six to eight weeks. One is based on completion of online CBT modules supported by a MindStep coach, and the other involves weekly telephone sessions with a MindStep coach.
To determine which program is appropriate, participants undertake a questionnaire and assessment.
This assessment gathers information about a participant’s main area of concern, whether it’s stress, low mood or low motivation, difficulties managing chronic pain, or symptoms of anxiety.
The MindStep coach and patient work together to identify where positive changes can be made and how simple adjustments can have great benefits. Finally, a discussion is had about the participant’s aims and goals they would like to work toward.
For those who are assessed with milder psychometric scores, the MindStep online program has proved to be ideal.
“The key advantage of this program is that clients may access it at any time to work through a series of online lessons, making it very flexible,” Ruby says. “MindStep online is complemented by check-in calls from MindStep coaches to provide comprehensive support and engagement.”
Am I eligible for MindStep?
Australian Unity members with eligible Hospital Cover (or Hospital Cover with Extras) can apply to access the MindStep program.
Please check your product Fact Sheet to see if you’re covered, then contact the MindStep team on 1800 322 278 to confirm your eligibility, or visit the Remedy Healthcare website to arrange a call at your preferred time.
Disclaimer: Remedy Healthcare Group Pty Limited and Australian Unity Health Limited are wholly owned subsidiaries of Australian Unity Limited.
An Australian Unity health partner, Remedy Healthcare provides targeted, solution-oriented healthcare that is based on clinically proven techniques. In the past ten years, they have worked with more than 75,000 Australians – helping them to manage their health through caring, coaching, empowerment and support.
Information provided in this article is of a general nature. Australian Unity accepts no responsibility for the accuracy of any of the opinions, advice, representations or information contained in this publication. Readers should rely on their own advice and enquiries in making decisions affecting their own health, wellbeing or interest. Interviewee names and titles were accurate at the time of writing.
