Skip to main content

Supporting your mental health with MindStep

Every year more than three million Australians will suffer from mental health issues. The effects can be devastating.
The Mindstep mental health program can be a positive step for people living with mental health and wellbeing issues.

The statistics around mental health in Australia show just how prevalent the issue is.

Annually, more than one million Australians will suffer from depressive issues, while more than double that will experience some levels of anxiety.

If you or someone you know has experienced these conditions, you’ll understand how devastating the effects on everyday life can be.

The success then, of the Mindstep mental health program is a positive step forward for people living with mental health and wellbeing issues.

The Mindstep program
Mindstep is a six-week phone-based program that empowers you to manage your depression and anxiety on your own terms and in the privacy of your own home. Delivered through our healthcare partner, Remedy Healthcare, it is based on a therapy called low intensity cognitive behavioural therapy, which looks at understanding your thoughts, feelings and behaviours.

Carla Spyropoulos, Mindstep Coach for Remedy Healthcare says, “The approach is very practical and looks at implementing evidence-based self-help strategies. A coach will guide the client through seven sessions and provide support through the process.”

Carla says many Mindstep clients have acknowledged that this type of therapy has been helpful.

The Mindstep program is provided over the phone and can be tailored to different ages, genders and abilities.

“Mindstep breaks down barriers as it is phone-based,” Carla says. “Clients who live rurally or who cannot drive or access public transport can participate in the program from home.

“Therapy can be less confronting for clients when over the phone and they find that they can be more open.”

What kind of tools does the Mindstep program provide?
Mindstep provides clients with practical tools; these will be sent in the form of a booklet and their coach will help them to fill in the booklet and implement the strategies.

The client then has the booklet and tools available in the future, should they notice a setback in how they are feeling.

“Clients come to Mindstep at an early diagnosis stage and are motivated to make change,” Carla says. “It can work well with other treatment that is already in place and it is structured so coaches can keep clients on track. The materials are not complicated or wordy and provide space for clients to take an active part in their own recovery.

“This program shows that short-term phone support can provide effective change in mental health symptoms. This could significantly change mental health support in Australia and globally.”

How Remedy Healthcare can help you
The Mindstep program is delivered through our healthcare partner, Remedy Healthcare, who understand that living with anxiety and depression can feel like you’ve lost your old self. They’d like to help you find it again. Over the past 10 years, Remedy has helped more than 75,000 Australians, many of whom are Australian Unity health insurance members like you.

Are you eligible for Mindstep?
Please contact the Mindstep team on 1800 322 278 to confirm your eligibility or visit the Mindstep homepage to arrange a call at your preferred time.

Remedy Healthcare Group Pty Limited and Australian Unity Health Limited are wholly owned subsidiaries of Australian Unity Limited. If you have any immediate concerns about your mental health, please seek medical advice or call one of the many free mental health support services such as Lifeline on 13 11 14.  In an emergency please call 000.

An Australian Unity health partner, Remedy Healthcare provides targeted, solution-oriented healthcare that is based on clinically proven techniques. In the past ten years, they have worked with more than 75,000 Australians – helping them to manage their health through caring, coaching, empowerment and support.

Information provided in this article is not medical advice and you should consult with your healthcare practitioner. Australian Unity accepts no responsibility for the accuracy of any of the opinions, advice, representations or information contained in this publication. Readers should rely on their own advice and enquiries in making decisions affecting their own health, wellbeing or interest.


Affectionate puppy licking their owner

Why having a pet is good for your health

From lowering your blood pressure to helping you make friends, a pet can be a huge health boost.

Continue reading


Woman nurse with mask on checks woman patient

Discover the wellbeing benefits of healthcare in the home

Our Hospital Care at Home and Rehabilitation at Home services allow you to return home sooner, which means you’ll have peace of mind you’ll soon be on the mend in familiar surroundings.

Continue reading


The golden triangle of happiness

What is it that makes us happy, and are we really satisfied with life overall?

Continue reading