As Australia’s largest home care provider, we’ve been proud to play an active role in helping shape the Support at Home program—bringing your voices to the table and ensuring the needs of older Australians are not only heard but acted on.
Now the program is here, we’re committed to helping you understand what the changes mean and working with you to ensure you continue to receive the right supports and services to live well in the place you call home. Because ageing shouldn’t mean slowing down—with the right support, you can keep life moving on your terms.

Now that’s it’s finally here, let’s unpack what it all means:
Support at Home at a glance:
- Eight support levels with funding up to $78,000 yearly, plus two short-term pathways.
- Quarterly budgets will replace Annual budgets.
- Clear service list so you can know exactly what support is available to you.
- Price caps on services, starting approximately July 2026. Providers set their own prices until then.
- 10% capped care management fee ensuring you receive trusted, quality care that you deserve.
A detailed information handbook can be downloaded here.
To learn more about the Support at Home program, get in touch or call 1300 160 170 (press 1).