Contact information
If you need to get in touch with Australian Unity to find out more about one of our products and services, or to solve an issue with your account, you can find the contact details below.
Private health insurance
Australia wide: 13 29 39
International: +61 3 8682 7000
Mon – Fri, 8:30am – 8:00pm
Email
Banking
Home & disability services
Mon – Fri, 8:00am – 6:00pm
Sat & Sun, 8:00am – 4:00pm
Feedback/complaints/compliments
Retirement communities & aged care
Financial advice
Trustees
General insurance
Dental
Legal notices
To ensure your matter is dealt with promptly email all subpoenas and other legal notices to GGSLegal@australianunity.com.au.
If you wish to mail the subpoena and/or other legal notices, please address them as follows:
C/- The office of General Counsel
The Proper Officer
Australian Unity
Level 15, 271 Spring Street
Melbourne 3000
Monies to cover costs associated with processing subpoenas should be deposited into the account below with a clear reference as follows: "Subpoena – [insert name of law firm]". You must also include the remittance details for the deposit in the correspondence.
Bank: Westpac
Bank Account Name: Australian Unity Group Services Pty Ltd
BSB: 033-009
Account number: 15-4920