How to claim your extras

We process most claims up to $300 instantly, so you get your money back fast. 

What’s more, making claims through our iPhone and Android apps couldn’t be easier. Simply take a photo of your extras receipt, then submit the claim.

It really is that straightforward.

Or with our iPhone app you can just enter the claim information and mail us your receipt.

And to help you keep track of your claim payments, if you send us a photo or a paper claim, you’ll receive an SMS to let you know payment has been made into your account.

To have your extras claims automatically paid into your bank account
To have your extras claims automatically paid into your bank account
  1. register or log in to Online Member Services  
  2. select ‘Payments’  
  3. follow the prompts and enter your bank account details. 

Alternatively, call us on 13 29 39 and we’ll get you set up over the phone.

Read more about claiming extras.

Download the Australian Unity Health app on Google Play

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