Australian Unity’s Independent and Assisted Living CEO Kevin McCoy said the mutual company was thrilled to be named as one of Australia’s most trusted brands.
“Every time we speak to our customers, trust is what they say they value the most,” Mr McCoy said.
“Trust is something we need to continue to earn and maintain, and that starts with listening to our customers and providing them with products and services that makes their day better."
“To be recognised in this way is a big vote of confidence in the way we go about things."
Mr McCoy said that despite its growth and changing times, Australian Unity’s focus is the same as it was more than 175 years ago–to enhance the wellbeing of our members, our customers and our community.
“As a mutual, we’re continuously working to improve the way we do things to benefit our customers,” Mr McCoy said.
“We help our customers thrive by offering exceptional places, communities and services that maximise independence and are tailored to meet our customers’ unique needs and choices."
“Whether it's our home or disability services, retirement communities, or aged care services, we'll partner with our customers to ensure they get the most out of each day.”
Australian Unity has 19 residential communities across Victoria and New South Wales that offer its customers an enviable lifestyle with remarkable places, thriving communities and security to enjoy retirement.
The company’s six aged care facilities provide the best care for our customers when they need it, with respect to their everyday choices.