Earlier this year we asked you to share your experience of navigating the new aged care system, which came into effect on July 1, 2014. The new system change how accommodation and care payments are calculated, and how the home is treated in those calculations.
Aged Care Minister Mitch Fifield has asked for feedback on how the laws are working in practice. As an organisation determined to advocate in the best interests of its members, we collated a cross-section of your responses and forwarded them to Minister Fifield. They can be summarised as concluding that the system is confusing, and in some cases unfair, for consumers.
As Minister Fifield says “Feedback such as yours adds to the Government’s understanding of the impact of the changes. The Aged Care legislation requires the government to conduct a review of the changes. The review is required to take place in 2016-17. Your feedback and suggestions are appreciated and will be taken into account in any future consideration of these policy issues.”