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Customer Owned Banking Association

Changing how you think about banking

By choosing a mutual bank or credit union, over 4 million Australians have sent a clear message to the major banks.

As the industry advocate for Australia’s customer owned banking sector, the Customer Owned Banking Association (COBA) promotes fairer, more competitive banking that challenges the dominance of the big banks.

We’re proud to be a member of the customer owned banking association because it means we do things a little differently to the big banks. We are not on the stock exchange trying to build profits for shareholders, instead we answer to our customers. We give our customers a real say in the running of the bank, by opening up our AGM and allowing customers to vote on where we invest our profits. Being a customer owned bank is one of the ways we do business that will make a difference to how happy you are with your bank.

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