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You'll find a detailed breakdown of our fees below.
Dignified support with the most important daily tasks.
We provide respectful and dignified support with essential daily tasks like getting in and out of bed, showering, dressing, toileting and hygienic cleaning. Whether you need a little help or more comprehensive care, we’re here for you.
Basic Short Services is the rate for up to 30 minutes of basic level personal care.
| Personal care | |||
|---|---|---|---|
| Day | Basic† | Basic Short Services% | |
| Weekday 6am-8pm | $89.85 | $57.50 | |
| Weekday 8pm-6am | $102.40 | $70.00 | |
| Saturday | $112.35 | $78.90 | |
| Sunday | $156.75 | $97.70 | |
| Public Holiday | $181.85 | $112.85 | |
Enjoy a well-deserved break while we take care of your household tasks.
Cleaning and household tasks (Domestic Assistance) covering daily household chores such as meal preparation, washing dishes, bathroom cleaning, vacuuming, and making beds as well as unescorted shopping. Short Services is the rate for up to 30 minutes of basic cleaning and household tasks.
| Day | Cleaning and household tasks - Domestic Assistance† |
|---|---|
| Weekday 6am-8pm | $87.25 |
| Weekday 8pm-6am | $99.25 |
| Saturday | $105.50 |
| Sunday | $147.85 |
| Public Holiday | $174.50 |
Our social support service provides flexible support for you in your community so that you can enjoy activities and time with friends and family. We also offer in-home respite so that you and your regular carer can enjoy a well-deserved break.
Short Services is the rate for up to 30 minutes of this Social Support service.
| One-on-one social support & In-home respite† | |
|---|---|
| Weekday 6am-8pm | $89.85 |
| Weekday 8pm-6am | $102.40 |
| Saturday | $112.35 |
| Sunday | $156.75 |
| Public Holiday | $181.85 |
Our nurses are available day and night to support your health at home.
A Registered Nurse will provide clinical holistic health assessment advice, complex wound care, continence assessments and administration of medications including injections.
Prices for nursing care include a basic dressing kit and diagnostic equipment. All other consumables and/or specialist nursing equipment that are provided will be charged to the customer package at cost.
| Day | Registered Nurse† |
|---|---|
| Weekday 6am-6pm | $149.45 |
| Weekday after hours | $162.00 |
| Saturday | $175.55 |
| Sunday | $244.55 |
| Public Holiday | $312.45 |
Telehealth
Telehealth is an online video or telephone consultation with allied health clinicians. It’s similar to a face-to-face consultation, just delivered remotely for customers in rural towns and remote communities.
| Telehealthβ |
|---|
| $145.95 |
Allied Health Services
Flexible allied healthcare services, such as physiotherapy, occupational therapy and podiatry delivered at home so you can stay fit and healthy.
Through these services, some consumables and/or specialist equipment that are provided will be charged to the customer package at cost.
| Service | Services Delivered Weekday 8am-5pm† |
|---|---|
| Physiotherapist | Your Care Manager will work with you to ensure your allied health services are tailored to meet your needs. All allied health pricing will be quoted on application and based on your assessed need. |
| Exercise Physiologist | |
| Podiatrist | |
| Dietitian or Nutritionist | |
| Occupational Therapist |
MindStep
MindStep® is an evidence based low-intensity guided self-help service for people with symptoms of either or both mild-to-moderate anxiety and depression, and is designed to run alongside any existing psychological care.
Healing Minds
Healing Minds is a social and emotional wellbeing coaching service, for Indigenous people, by Indigenous people. It includes elements of low intensity cognitive behavioural therapy, service navigation and strengths based counselling
| MindStep & Healing Minds |
|---|
| Price on application so we can consider your individual circumstances. |
Home and garden maintenance services to keep your home a safe place for you to live. This includes gardening, home modifications and handyman services.
| Home modification & maintenance | Spring cleaning | Handyman services | Light Gardening |
|---|---|---|---|
Price on application so we can consider your individual circumstances. Please contact us for more information. |
Price on application so we can consider your individual circumstances. Please contact us for more information. |
Weekday 6am-8pm 96.50 This is an indicative common price only. This will vary based on your individual circumstances. Please contact us for more information. |
|
| Overnight and 24-Hour Support | ||
|---|---|---|
We understand that care needs don’t stop at the end of the day. That’s why we offer overnight and 24-hour personal care services to ensure you feel safe, supported, and comfortable around the clock. Price on application. |
| Service | Units | Charges |
|---|---|---|
| In-service travel (e.g. taking you to an appointment) | Per KM | $1.50 |
If you’re receiving funding from a Home Care Package, it’s important to know that there are also fees related to the coordination of your services and management of your package. These are outlined in detail below:
A great service starts with the set up and coordination of the services in your care plan.
For a flat fee, we’ll coordinate all your home care services, including managing any small or big changes that might be needed as and when you want them.
Care management fees are calculated daily and charged as a monthly fee which will be detailed on your monthly statement.
| Packages | Fully managed by Australian Unity |
|---|---|
| Home Care Package Level 1 | $81.20 |
| Home Care Package Level 2 | $142.94 |
| Home Care Package Level 3 | $311.92 |
| Home Care Package Level 4 | $471.80 |
This fee covers the cost of administration and organisational activities involved in managing your Home Care Package, including preparing your Home Care Package statements, claiming, and reporting through government systems, and compliance and quality checks. This is calculated daily and charged as a monthly fee which will be detailed on your home care package monthly statement. Apart from in the first month after your Home Care Package start date, you will not be charged this fee in a month where you do not receive any services (other than care management).
| Packages | Package Management |
|---|---|
| Home Care Package Level 1 | $47.04 |
| Home Care Package Level 2 | $82.74 |
| Home Care Package Level 3 | $180.04 |
| Home Care Package Level 4 | $273.00 |
If you are a part pensioner or self-funded retiree, you may need to pay an income tested fee. This is a fee that is assessed and set by the Commonwealth Government. We will send you an invoice each month, which shows you the amount of the income tested fee that you’ll need to pay.
† Minimum service charge: A minimum charge equivalent to one hour of service applies to all services. Service duration will not exceed 8 hours. Charges are per hour and not pro-rata, unless otherwise agreed.
% Short services: Price for services up to 30 minutes.
β Eligibility for the service is based on your location under the Modified Monash 2019 Category and includes: Medium rural towns; Small rural towns; Remote communities; and Very remote areas.
Price on application (POA): Quoted based on your individual requirements.
Cancellations: Notice must be received at least 48 hours before the scheduled service or a cancellation fee equivalent to the duration of the scheduled service up to a maximum of one hour may apply, unless otherwise agreed.
Tax: GST will be added to the price where applicable. Fees are for services provided and are applicable to Home Care Package clients.
Fee schedule is valid from 1st October 2025 but may be subject to change at any time as published.