How To Claim
For hospital, medical and extras claims you can fill in a claim form and return it to Australian Unity with all relevant information.
If using the claim form, please make sure that:
- You date and sign the claim form
- Original copies of accounts or receipts are attached to the claim form
- You keep copies for your records
Claim forms are forwarded to you together with your membership card or you can download a claim form below.
Overseas Visitors Claim Form
Claiming by mail
Claims for hospital, medical and extras health services with receipts should be forwarded to:
Reply paid 9945
Melbourne VIC 8060
If you have purchased Extras cover you can also use our Teleclaims service to make a claim.
Please call us on:
Australia wide - 13 29 39 (local call)
From Overseas - Call +61 3 8682 7000